Standout Papers

Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Custo... 2013 2026 2017 2021 313
  1. Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance1 (2013)
    Pankaj Setia, Viswanath Venkatesh et al. MIS Quarterly
  2. How Technology is Changing Retail (2020)
    Venkatesh Shankar, Kirthi Kalyanam et al. Journal of Retailing

Immediate Impact

56 standout
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Citing Papers

Digital empowerment and win-win co-operation for green and low-carbon industrial development: Analysis of regional differences based on GMM-ANN intelligence models
2024 Standout
Factors affecting performance expectancy and intentions to use ChatGPT: Using SmartPLS to advance an information technology acceptance framework
2024 Standout
3 intermediate papers

Works of Pankaj Setia being referenced

How Technology is Changing Retail
2020 Standout
Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance1
2013 Standout

Author Peers

Author Last Decade Papers Cites
Pankaj Setia 358 413 90 261 23 1.1k
Michael A. Stanko 354 455 74 257 19 1.0k
Woojung Chang 299 523 72 339 16 1.1k
Joseph Rottman 575 421 97 168 19 1.3k
Jie Mein Goh 203 294 103 291 13 1.1k
Robert C. Nickerson 247 230 94 163 41 1.2k
Xinlin Tang 433 595 116 145 40 1.1k
Esko Penttinen 393 304 70 298 55 1.3k
Oh 254 257 90 259 24 1.1k
Jéssica Braojos 270 464 72 172 20 1.2k
Jochen Wulf 232 230 76 238 42 882

All Works

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Rankless by CCL
2026