Standout Papers

AI-powered chatbot communication with customers: Dialogic interactions, satisfaction, engagement, and customer behavior... 2022 2026 2023 2024139
  1. AI-powered chatbot communication with customers: Dialogic interactions, satisfaction, engagement, and customer behavior (2022)
    Hua Jiang, Yang Cheng et al. Computers in Human Behavior

Immediate Impact

1 from Science/Nature 60 standout
Sub-graph 1 of 21

Citing Papers

Virtual humans as social actors: Investigating user perceptions of virtual humans’ emotional expression on social media
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Virtual influencer marketing: Evaluating the influence of virtual influencers’ form realism and behavioral realism on consumer ambivalence and marketing performance
2024 Standout

Works of Jeongwon Yang being referenced

Anthropomorphism in CSR Endorsement: A Comparative Study on Humanlike vs. Cartoonlike Virtual Influencers’ Climate Change Messaging
2022

Author Peers

Author Last Decade Papers Cites
Jeongwon Yang 277 77 68 151 109 18 492
Sai Wang 155 66 30 158 40 29 503
Ting Zhang 262 22 10 60 87 15 524
Scott D. Swain 240 22 12 59 237 28 454
Yu‐Ting Lin 196 11 35 61 167 25 471
Emily Treen 209 44 15 97 129 19 418
Emmelyn Croes 312 49 68 140 148 16 533
Berna Devezer 166 13 13 73 136 18 534
Patrick Chin-Hooi Soh 324 44 24 105 72 26 557
Andreas Niekler 221 169 21 166 31 12 539
Brian Britt 278 94 38 58 120 39 429

All Works

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2026