Standout Papers
- Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)
- THE NATURE AND EXPERIENCE OF ENTREPRENEURIAL PASSION (2009)
- Agency and Trust Mechanisms in Consumer Satisfaction and Loyalty Judgments (2000)
- PERFORMANCE, SLACK, AND RISK TAKING IN ORGANIZATIONAL DECISION MAKING. (1986)
- Consumer Complaint Intentions and Behavior: Definitional and Taxonomical Issues (1988)
- Sales profession and professionals in the age of digitization and artificial intelligence technologies: concepts, priorities, and questions (2019)
Immediate Impact
2 from Science/Nature 93 standout
Citing Papers
Artificial intelligence (AI) applications for marketing: A literature-based study
2022 Standout
The spread of true and false news online
2018 StandoutScience
Works of Jagdip Singh being referenced
Consumer Complaint Intentions and Behavior: Definitional and Taxonomical Issues
1988 Standout
Consumer Complaint Intentions and Behavior: Definitional and Taxonomical Issues
1988
Author Peers
| Author | Last Decade | Papers | Cites | |||
|---|---|---|---|---|---|---|
| Jagdip Singh | 8832 | 5253 | 4690 | 101 | 14.3k | |
| Gerald Zaltman | 6648 | 5651 | 4944 | 106 | 14.3k | |
| Rohit Deshpandé | 9048 | 6774 | 5270 | 72 | 17.7k | |
| Michael D. Johnson | 8474 | 5625 | 4249 | 103 | 14.7k | |
| William O. Bearden | 5512 | 9200 | 6145 | 143 | 17.1k | |
| Kurt Matzler | 4153 | 3749 | 4192 | 162 | 11.4k | |
| Robert W. Palmatier | 6112 | 5985 | 4641 | 98 | 12.3k | |
| Christian Homburg | 8497 | 7955 | 4481 | 208 | 16.8k | |
| Christine Moorman | 8659 | 7164 | 5606 | 82 | 20.3k | |
| O. C. Ferrell | 5330 | 4916 | 2908 | 144 | 14.2k | |
| Stephen Brown | 8263 | 7463 | 4553 | 184 | 13.5k |
All Works
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