Standout Papers

Steps toward a science of service systems 2007 2026 2013 2019 552
  1. Steps toward a science of service systems (2007)
    Jim Spohrer, Paul P. Maglio et al. Computer

Immediate Impact

103 standout
Sub-graph 1 of 19

Citing Papers

A systematic review of the smart energy conservation system: From smart homes to sustainable smart cities
2021 Standout
Designing a sustainable closed-loop supply chain network of face masks during the COVID-19 pandemic: Pareto-based algorithms
2021 Standout
2 intermediate papers

Works of J. Bailey being referenced

Steps toward a science of service systems
2007 Standout

Author Peers

Author Last Decade Papers Cites
J. Bailey 26 8 38 429 200 3 569
Jan Olsson 5 3 13 302 166 10 567
Anna Chiara Invernizzi 5 3 55 138 90 6 604
Jay Rao 2 4 11 322 243 13 534
Jeffrey Kreulen 46 3 18 193 76 12 505
Lina Linde 3 8 113 274 99 4 541
Gek Woo Tan 18 5 60 147 95 10 581
Jürgen Kai‐Uwe Brock 4 77 115 126 9 592
Fernando Suárez 2 4 32 393 245 7 571
Katrin Jonsson 7 5 49 244 144 18 498
Tonči Grubić 6 18 145 293 152 17 546

All Works

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Rankless by CCL
2026