Immediate Impact

58 standout
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Citing Papers

The key role of innovation and organizational resilience in improving business performance: A mixed-methods approach
2024 Standout
Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth
2024 Standout
2 intermediate papers

Works of EunSol Her being referenced

Robot vs human: expectations, performances and gaps in off-premise restaurant service modes
2021
Restaurants and COVID-19: What are consumers’ risk perceptions about restaurant food and its packaging during the pandemic?
2020

Author Peers

Author Last Decade Papers Cites
EunSol Her 102 166 28 126 16 401
Chin-Hsun Tsai 54 167 10 173 17 407
Seontaik Kim 50 132 15 102 12 336
Dina Marie V. Zemke 26 225 7 189 22 454
Adela Balderas-Cejudo 67 142 10 252 19 435
Zohra Ghali 48 228 15 128 22 406
Robert E. Frash 119 156 10 146 20 419
Pornpisanu Promsivapallop 121 167 6 273 25 408
Susan Jia 55 130 8 246 14 357
Kimberly J. Harris 128 88 11 132 25 373
Marisabel Romero 53 178 57 120 15 440

All Works

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Rankless by CCL
2026