Immediate Impact
1 from Science/Nature 60 standout
Citing Papers
Enhancing trust in online grocery shopping through generative AI chatbots
2024 Standout
What drives tourists’ continuance intention to use ChatGPT for travel services? A stimulus-organism-response perspective
2024 Standout
Works of Erdoğan Koç being referenced
Houston, we have a problem!: The use of ChatGPT in responding to customer complaints
2023
Attitudes of hotel customers towards the use of service robots in hospitality service encounters
2022
Author Peers
| Author | Last Decade | Papers | Cites | |||
|---|---|---|---|---|---|---|
| Erdoğan Koç | 749 | 494 | 422 | 68 | 1.4k | |
| Yao‐Chin Wang | 1104 | 529 | 690 | 86 | 1.7k | |
| Fiona X. Yang | 817 | 322 | 435 | 47 | 1.2k | |
| Ana Brochado | 832 | 403 | 511 | 82 | 1.7k | |
| Birgit Muskat | 1041 | 364 | 492 | 52 | 1.5k | |
| Jing Xu | 856 | 302 | 422 | 80 | 1.4k | |
| Soyoung Boo | 1284 | 446 | 732 | 46 | 1.7k | |
| Jie Wang | 1044 | 265 | 439 | 69 | 1.7k | |
| Haiyan Kong | 597 | 883 | 194 | 49 | 1.7k | |
| Rob Hallak | 991 | 586 | 470 | 46 | 1.8k | |
| Li Miao | 815 | 328 | 658 | 38 | 1.3k |
All Works
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