Immediate Impact
58 standout
Citing Papers
Consumers' continuance intention towards metaverse-based virtual stores: A multi-study perspective
2024 Standout
Embracing digital companions: Unveiling customer engagement with anthropomorphic AI service robots in cross-cultural context
2024 Standout
Works of Eike B. Kroll being referenced
Brave New World? On AI and the Management of Customer Relationships
2020
Author Peers
| Author | Last Decade | Papers | Cites | |||||
|---|---|---|---|---|---|---|---|---|
| Eike B. Kroll | 75 | 68 | 47 | 113 | 86 | 17 | 315 | |
| Sebastian Hafenbrädl | 48 | 26 | 30 | 79 | 59 | 15 | 357 | |
| Promothesh Chatterjee | 51 | 40 | 24 | 181 | 86 | 18 | 355 | |
| Alfred Kuß | 58 | 34 | 19 | 102 | 91 | 23 | 305 | |
| Eric E. Spires | 56 | 23 | 41 | 31 | 99 | 24 | 333 | |
| Jianmin Jia | 100 | 58 | 23 | 159 | 99 | 8 | 354 | |
| Guilherme Liberali | 22 | 22 | 14 | 203 | 146 | 15 | 343 | |
| Sandra Laporte | 14 | 34 | 39 | 106 | 149 | 12 | 368 | |
| Yin‐Hui Cheng | 48 | 46 | 15 | 129 | 88 | 26 | 273 | |
| Savannah Wei Shi | 37 | 61 | 7 | 191 | 170 | 15 | 354 | |
| Keith E. Niedermeier | 38 | 45 | 13 | 75 | 148 | 14 | 339 |
All Works
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