Standout Papers
Immediate Impact
66 standout
Citing Papers
Expectancy-disconfirmation and consumer satisfaction: A meta-analysis
2025 Standout
‘The persuasion effects of virtual reality (VR) and augmented reality (AR) video advertisements: A conceptual review’
2023 Standout
Works of David H. Henard being referenced
Customer Satisfaction: A Meta-Analysis of the Empirical Evidence
2001 Standout
Customer Satisfaction: A Meta-Analysis of the Empirical Evidence
2001
Author Peers
| Author | Last Decade | Papers | Cites | ||||
|---|---|---|---|---|---|---|---|
| David H. Henard | 1857 | 1109 | 303 | 1620 | 16 | 3.7k | |
| Chi Kin Yim | 2573 | 1476 | 482 | 1772 | 28 | 4.6k | |
| Jan-Michael Becker | 1580 | 1384 | 397 | 1327 | 26 | 5.5k | |
| Manjit S. Yadav | 1748 | 729 | 257 | 1323 | 29 | 3.3k | |
| Mary W. Sullivan | 2908 | 966 | 168 | 2583 | 21 | 4.8k | |
| Allen M. Weiss | 1082 | 1568 | 249 | 1020 | 31 | 3.1k | |
| Satish Jayachandran | 1531 | 2375 | 512 | 1707 | 20 | 4.3k | |
| Marcia J. Simmering | 1017 | 954 | 390 | 1860 | 33 | 5.3k | |
| Stephen J. Carson | 1740 | 995 | 153 | 1143 | 21 | 3.8k | |
| Mark B. Houston | 1918 | 975 | 252 | 1180 | 55 | 4.0k | |
| Christian Nitzl | 1668 | 1403 | 458 | 1474 | 35 | 6.0k |
All Works
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