E-LOYALTY: YOUR SECRET WEAPON ON THE WEB
- Authors
- Frederick F. Reichheld
In The Last Decade
doi.org/w57710240 →Countries where authors are citing E-LOYALTY: YOUR SECRET WEAPON ON THE WEB
This map shows the geographic impact of E-LOYALTY: YOUR SECRET WEAPON ON THE WEB. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by E-LOYALTY: YOUR SECRET WEAPON ON THE WEB with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites E-LOYALTY: YOUR SECRET WEAPON ON THE WEB more than expected).
Fields of papers citing E-LOYALTY: YOUR SECRET WEAPON ON THE WEB
This network shows the impact of E-LOYALTY: YOUR SECRET WEAPON ON THE WEB. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the E-LOYALTY: YOUR SECRET WEAPON ON THE WEB.
About E-LOYALTY: YOUR SECRET WEAPON ON THE WEB
This paper, published in 2003, received 1.4k indexed citations . Written by Frederick F. Reichheld. It is primarily cited by scholars working on Organizational Behavior and Human Resource Management (908 citations), Information Systems and Management (889 citations) and Sociology and Political Science (826 citations).
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.
This paper is also available at doi.org/w57710240.