Social Media and Customer Dialog Management at Starbucks.
- Authors
- John GallaugherSam Ransbotham
- Journal
- MIS Quarterly Executive
In The Last Decade
doi.org/w13225892 →Countries where authors are citing Social Media and Customer Dialog Management at Starbucks.
This map shows the geographic impact of Social Media and Customer Dialog Management at Starbucks.. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Social Media and Customer Dialog Management at Starbucks. with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Social Media and Customer Dialog Management at Starbucks. more than expected).
Fields of papers citing Social Media and Customer Dialog Management at Starbucks.
This network shows the impact of Social Media and Customer Dialog Management at Starbucks.. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the Social Media and Customer Dialog Management at Starbucks..
About Social Media and Customer Dialog Management at Starbucks.
This paper, published in 2010, received 335 indexed citations . Written by John Gallaugher and Sam Ransbotham covering the research area of Sociology and Political Science. It is primarily cited by scholars working on Sociology and Political Science (265 citations), Information Systems and Management (124 citations) and Communication (115 citations). Published in MIS Quarterly Executive.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.
This paper is also available at doi.org/w13225892.