Sandy C. Chen

1.1k total citations
14 papers, 867 citations indexed

About

Sandy C. Chen is a scholar working on Sociology and Political Science, Organizational Behavior and Human Resource Management and Social Psychology. According to data from OpenAlex, Sandy C. Chen has authored 14 papers receiving a total of 867 indexed citations (citations by other indexed papers that have themselves been cited), including 8 papers in Sociology and Political Science, 6 papers in Organizational Behavior and Human Resource Management and 4 papers in Social Psychology. Recurrent topics in Sandy C. Chen's work include Diverse Aspects of Tourism Research (5 papers), Customer Service Quality and Loyalty (5 papers) and Digital Marketing and Social Media (3 papers). Sandy C. Chen is often cited by papers focused on Diverse Aspects of Tourism Research (5 papers), Customer Service Quality and Loyalty (5 papers) and Digital Marketing and Social Media (3 papers). Sandy C. Chen collaborates with scholars based in United States, China and Macao. Sandy C. Chen's co-authors include Gurpreet Dhillon, Stowe Shoemaker, Carola Raab, Julie Ann Elston, Sarah Tanford, Jianwei Qian and Dina Marie V. Zemke and has published in prestigious journals such as Annals of Tourism Research, Sustainability and International Journal of Hospitality Management.

In The Last Decade

Sandy C. Chen

14 papers receiving 787 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Sandy C. Chen United States	10	595	312	286	274	80	14	867
Pimtong Tavitiyaman Hong Kong	16	671 1.1×	343 1.1×	149 0.5×	292 1.1×	107 1.3×	54	1.1k
Mohamed Abou‐Shouk Egypt	17	551 0.9×	164 0.5×	267 0.9×	221 0.8×	69 0.9×	38	869
Ana Isabel Polo Peña Spain	20	688 1.2×	304 1.0×	134 0.5×	444 1.6×	62 0.8×	49	1.0k
Kim‐Lim Tan Malaysia	19	356 0.6×	288 0.9×	212 0.7×	175 0.6×	136 1.7×	53	782
Dolores M. Frías‐Jamilena Spain	20	695 1.2×	226 0.7×	111 0.4×	432 1.6×	78 1.0×	34	958
Tekle Shanka Australia	17	768 1.3×	228 0.7×	87 0.3×	287 1.0×	89 1.1×	43	1.1k
Tülay Girard United States	15	528 0.9×	267 0.9×	258 0.9×	624 2.3×	46 0.6×	37	1.1k
Fernando J. Fuentes García Spain	13	468 0.8×	161 0.5×	93 0.3×	198 0.7×	44 0.6×	50	820
Hà Nam Khánh Giao Vietnam	11	283 0.5×	292 0.9×	121 0.4×	210 0.8×	80 1.0×	101	742
Neethiahnanthan Ari Ragavan Malaysia	12	377 0.6×	254 0.8×	81 0.3×	175 0.6×	56 0.7×	38	722

Countries citing papers authored by Sandy C. Chen

Since Specialization

Citations

This map shows the geographic impact of Sandy C. Chen's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sandy C. Chen with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sandy C. Chen more than expected).

Fields of papers citing papers by Sandy C. Chen

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Sandy C. Chen. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sandy C. Chen. The network helps show where Sandy C. Chen may publish in the future.

Co-authorship network of co-authors of Sandy C. Chen

This figure shows the co-authorship network connecting the top 25 collaborators of Sandy C. Chen. A scholar is included among the top collaborators of Sandy C. Chen based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Sandy C. Chen. Sandy C. Chen is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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14 of 14 papers shown

Chen, Sandy C., et al.. (2022). Understanding Hospitality and Tourism Students’ Emotional Intelligence Performance in the E-learning Environment: A Delphi Approach. Journal of Hospitality & Tourism Education. 35(1). 73–87. 5 indexed citations

Chen, Sandy C., et al.. (2021). An Investigation on the Status of Intercultural Competence Education in Mainland China. Journal of Hospitality & Tourism Education. 34(1). 33–44. 3 indexed citations

Qian, Jianwei, et al.. (2020). Effective Communication Strategies of Sustainable Hospitality: A Qualitative Exploration. Sustainability. 12(17). 6920–6920. 21 indexed citations

Chen, Sandy C., Carola Raab, & Sarah Tanford. (2017). Segmenting customers by participation. International Journal of Contemporary Hospitality Management. 29(5). 1468–1485. 19 indexed citations

Chen, Sandy C., Carola Raab, & Sarah Tanford. (2015). Antecedents of mandatory customer participation in service encounters: An empirical study. International Journal of Hospitality Management. 46. 65–75. 48 indexed citations

Chen, Sandy C. & Carola Raab. (2014). Construction and Validation of the Customer Participation Scale. Journal of Hospitality & Tourism Research. 41(2). 131–153. 62 indexed citations

Chen, Sandy C. & Stowe Shoemaker. (2014). Age and cohort effects: The American senior tourism market. Annals of Tourism Research. 48. 58–75. 127 indexed citations

Chen, Sandy C. & Julie Ann Elston. (2013). Entrepreneurial motives and characteristics: An analysis of small restaurant owners. International Journal of Hospitality Management. 35. 294–305. 73 indexed citations

Chen, Sandy C., Stowe Shoemaker, & Dina Marie V. Zemke. (2013). Segmenting slot machine players: a factor‐cluster analysis. International Journal of Contemporary Hospitality Management. 25(1). 23–48. 16 indexed citations

10.

Chen, Sandy C.. (2012). The Characteristics and Travel Behaviors of Senior Leisure Travelers: A Cross-Cultural Comparison Between China and the US. Tourism Review International. 16(3). 203–216. 4 indexed citations

11.

Chen, Sandy C., et al.. (2012). An Investigation of the Demographic, Psychological, Psychographic, and Behavioral Characteristics of Chinese Senior Leisure Travelers. Journal of China Tourism Research. 8(2). 123–145. 16 indexed citations

12.

Chen, Sandy C.. (2011). Minimizing Dissonance When Hosting Mainland Chinese Tourists: A Model of Understanding Their Role-clarity and Self-efficacy in Service Delivery. ScholarWorks@UMassAmherst (University of Massachusetts Amherst). 3 indexed citations

13.

Chen, Sandy C.. (2011). Residents’ Perceptions of the Impact of Major Annual Tourism Events in Macao: Cluster Analysis. Journal of Convention & Event Tourism. 12(2). 106–128. 85 indexed citations

14.

Chen, Sandy C. & Gurpreet Dhillon. (2003). Interpreting Dimensions of Consumer Trust in E-Commerce. Information Technology and Management. 4(2-3). 303–318. 385 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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