Kenneth Yap

411 total citations
8 papers, 303 citations indexed

About

Kenneth Yap is a scholar working on Sociology and Political Science, Information Systems and Management and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Kenneth Yap has authored 8 papers receiving a total of 303 indexed citations (citations by other indexed papers that have themselves been cited), including 5 papers in Sociology and Political Science, 5 papers in Information Systems and Management and 5 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Kenneth Yap's work include Technology Adoption and User Behaviour (5 papers), Customer Service Quality and Loyalty (5 papers) and Digital Marketing and Social Media (4 papers). Kenneth Yap is often cited by papers focused on Technology Adoption and User Behaviour (5 papers), Customer Service Quality and Loyalty (5 papers) and Digital Marketing and Social Media (4 papers). Kenneth Yap collaborates with scholars based in Australia and Singapore. Kenneth Yap's co-authors include Jill Sweeney, Darren H. Wong, Lei Feng and David Wong and has published in prestigious journals such as Journal of Services Marketing, International Journal of Bank Marketing and The journal of nutrition health & aging.

In The Last Decade

Kenneth Yap

8 papers receiving 268 citations

Peers

Kenneth Yap

OBHRM

SPS

ISM

MARKE

SM

Sander F. M. Beckers Netherlands

Milad Farzin Iran

Kaili Yieh Taiwan

Juan Carlos Fandos Roig Spain

Diana Kolbe Mexico

Ajimon George United States

Majid Fattahi Iran

Marisa Maio Mackay Australia

Dennis L. Duffy United States

T Al-maghrabi United Kingdom

Sander F. M. Beckers Netherlands

Kenneth Yap

153 ×0.9

OBHRM

212 ×1.4

SPS

70 ×0.5

ISM

193 ×1.5

MARKE

36 ×1.3

SM

Citations per year, relative to Kenneth Yap Kenneth Yap (= 1×) peers Sander F. M. Beckers

Countries citing papers authored by Kenneth Yap

Since Specialization

Citations

This map shows the geographic impact of Kenneth Yap's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Kenneth Yap with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Kenneth Yap more than expected).

Fields of papers citing papers by Kenneth Yap

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Kenneth Yap. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Kenneth Yap. The network helps show where Kenneth Yap may publish in the future.

Co-authorship network of co-authors of Kenneth Yap

This figure shows the co-authorship network connecting the top 25 collaborators of Kenneth Yap. A scholar is included among the top collaborators of Kenneth Yap based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Kenneth Yap. Kenneth Yap is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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8 of 8 papers shown

1.

Feng, Lei, et al.. (2013). Tea consumption and physical function in older adults: A cross-sectional study. The journal of nutrition health & aging. 18(2). 161–166. 16 indexed citations

2.

Yap, Kenneth, et al.. (2012). The Relationship between Electronic Word-Of-Mouth Motivations and Message Characteristics: The Sender's Perspective. Australasian Marketing Journal (AMJ). 21(1). 66–74. 63 indexed citations

3.

Yap, Kenneth, et al.. (2010). Offline and online banking – where to draw the line when building trust in e‐banking?. International Journal of Bank Marketing. 28(1). 27–46. 115 indexed citations

4.

Yap, Kenneth. (2010). The Impact of Host Country Policies on the Overseas Chinese Family in Singapore. Journal of Macromarketing. 30(4). 354–365. 5 indexed citations

5.

Yap, Kenneth, et al.. (2009). Building Trust in e-banking: Where is the Line between Online and Offline Banking?. UWA Profiles and Research Repository (University of Western Australia). 2 indexed citations

6.

Wong, David, et al.. (2009). The moderating role of perceived risk on trust in e-banking. eSpace (Curtin University). 2009001. 1 indexed citations

7.

Wong, Darren H., et al.. (2009). To trust or not to trust: the consumer’s dilemma with e-banking. Murdoch Research Repository (Murdoch University). 6(6). 1–27. 15 indexed citations

8.

Yap, Kenneth & Jill Sweeney. (2007). Zone‐of‐tolerance moderates the service quality‐outcome relationship. Journal of Services Marketing. 21(2). 137–148. 86 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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