Dale Shaller

1.8k total citations
40 papers, 1.4k citations indexed

About

Dale Shaller is a scholar working on General Health Professions, Economics and Econometrics and Psychiatry and Mental health. According to data from OpenAlex, Dale Shaller has authored 40 papers receiving a total of 1.4k indexed citations (citations by other indexed papers that have themselves been cited), including 37 papers in General Health Professions, 14 papers in Economics and Econometrics and 8 papers in Psychiatry and Mental health. Recurrent topics in Dale Shaller's work include Patient Satisfaction in Healthcare (26 papers), Patient-Provider Communication in Healthcare (18 papers) and Healthcare Policy and Management (14 papers). Dale Shaller is often cited by papers focused on Patient Satisfaction in Healthcare (26 papers), Patient-Provider Communication in Healthcare (18 papers) and Healthcare Policy and Management (14 papers). Dale Shaller collaborates with scholars based in United States, United Kingdom and Switzerland. Dale Shaller's co-authors include Susan Edgman‐Levitan, Mark Schlesinger, Kath Browne, Rachel Grob, Steven C. Martino, Shoshanna Sofaer, Lise Rybowski, Molly French, Denis J. Prager and Jessie Gruman and has published in prestigious journals such as New England Journal of Medicine, JAMA and PEDIATRICS.

In The Last Decade

Dale Shaller

39 papers receiving 1.3k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Dale Shaller United States 17 1.1k 339 196 185 116 40 1.4k
Margaret M. Love United States 16 708 0.6× 282 0.8× 178 0.9× 124 0.7× 73 0.6× 26 1.1k
Tara F. Bishop United States 19 1.0k 0.9× 516 1.5× 275 1.4× 135 0.7× 87 0.8× 38 1.9k
Øyvind Andresen Bjertnæs Norway 20 984 0.9× 193 0.6× 112 0.6× 240 1.3× 85 0.7× 87 1.3k
Rebecca Etz United States 20 969 0.9× 265 0.8× 314 1.6× 93 0.5× 94 0.8× 77 1.4k
Matthew J. Press United States 18 763 0.7× 474 1.4× 200 1.0× 101 0.5× 76 0.7× 46 1.4k
Marjorie M. Godfrey United States 20 996 0.9× 323 1.0× 306 1.6× 149 0.8× 63 0.5× 32 1.6k
David Lanier United States 15 732 0.7× 305 0.9× 303 1.5× 75 0.4× 89 0.8× 24 1.4k
Juan Gérvas Spain 19 869 0.8× 400 1.2× 241 1.2× 291 1.6× 44 0.4× 135 1.4k
Kieran Sweeney United Kingdom 14 611 0.6× 264 0.8× 264 1.3× 70 0.4× 69 0.6× 41 978
Les Storey United Kingdom 9 843 0.8× 194 0.6× 209 1.1× 191 1.0× 42 0.4× 37 1.2k

Countries citing papers authored by Dale Shaller

Since Specialization
Citations

This map shows the geographic impact of Dale Shaller's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Dale Shaller with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Dale Shaller more than expected).

Fields of papers citing papers by Dale Shaller

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Dale Shaller. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Dale Shaller. The network helps show where Dale Shaller may publish in the future.

Co-authorship network of co-authors of Dale Shaller

This figure shows the co-authorship network connecting the top 25 collaborators of Dale Shaller. A scholar is included among the top collaborators of Dale Shaller based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Dale Shaller. Dale Shaller is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Grob, Rachel, et al.. (2024). “Nothing Is More Powerful than Words:” How Patient Experience Narratives Enable Improvement. Quality Management in Health Care. 33(3). 149–159. 2 indexed citations
2.
Grob, Rachel, et al.. (2023). Leveraging Patients’ Creative Ideas for Innovation in Health Care. Milbank Quarterly. 102(1). 233–269. 4 indexed citations
3.
Parker, Andrew M., Osonde Osoba, Marc N. Elliott, et al.. (2020). Using Natural Language Processing to Code Patient Experience Narratives: Capabilities and Challenges. RAND Corporation eBooks. 5 indexed citations
4.
Grob, Rachel, Mark Schlesinger, Naomi S. Bardach, et al.. (2019). What Words Convey: The Potential for Patient Narratives to Inform Quality Improvement. Milbank Quarterly. 97(1). 176–227. 44 indexed citations
5.
Schlesinger, Mark, Lise Rybowski, Dale Shaller, et al.. (2019). Americans’ Growing Exposure To Clinician Quality Information: Insights And Implications. Health Affairs. 38(3). 374–382. 3 indexed citations
6.
Cerully, Jennifer, Andrew M. Parker, Lise Rybowski, et al.. (2018). Improving Patients’ Choice of Clinician by Including Roll-up Measures in Public Healthcare Quality Reports: an Online Experiment. Journal of General Internal Medicine. 34(2). 243–249. 3 indexed citations
7.
Cerully, Jennifer, Steven C. Martino, Lise Rybowski, et al.. (2017). Using "roll-up" measures in healthcare quality reports: perspectives of report sponsors and national alliances.. PubMed. 23(6). e202–e207. 2 indexed citations
8.
Grob, Rachel, Mark Schlesinger, Andrew M. Parker, et al.. (2016). Breaking Narrative Ground: Innovative Methods for Rigorously Eliciting and Assessing Patient Narratives. Health Services Research. 51(S2). 1248–1272. 25 indexed citations
9.
Schlesinger, Mark, Rachel Grob, Dale Shaller, et al.. (2015). Taking Patients’ Narratives about Clinicians from Anecdote to Science. New England Journal of Medicine. 373(7). 675–679. 87 indexed citations
10.
Kanouse, David E., Mark Schlesinger, Dale Shaller, Steven C. Martino, & Lise Rybowski. (2015). How Patient Comments Affect Consumers’ Use of Physician Performance Measures. Medical Care. 54(1). 24–31. 29 indexed citations
11.
Nembhard, Ingrid M., Veronika Northrup, Dale Shaller, & Paul D. Cleary. (2012). Improving Organizational Climate for Quality and Quality of Care. Medical Care. 50. S74–S82. 16 indexed citations
12.
Schlesinger, Mark, David E. Kanouse, Lise Rybowski, Steven C. Martino, & Dale Shaller. (2012). Consumer Response to Patient Experience Measures in Complex Information Environments. Medical Care. 50. S56–S64. 18 indexed citations
13.
Anastario, Michael, Hector P. Rodríguez, Patricia M. Gallagher, et al.. (2010). A Randomized Trial Comparing Mail versus In‐Office Distribution of the CAHPS Clinician and Group Survey. Health Services Research. 45(5p1). 1345–1359. 24 indexed citations
14.
Gruman, Jessie, et al.. (2010). From patient education to patient engagement: Implications for the field of patient education. Patient Education and Counseling. 78(3). 350–356. 260 indexed citations
15.
Davies, Elizabeth, et al.. (2008). Evaluating the use of a modified CAHPS® survey to support improvements in patient‐centred care: lessons from a quality improvement collaborative. Health Expectations. 11(2). 160–176. 120 indexed citations
16.
Shaller, Dale. (2004). Implementing and Using Quality Measures for Children’s Health Care: Perspectives on the State of the Practice. PEDIATRICS. 113(Supplement_1). 217–227. 36 indexed citations
17.
Shaller, Dale. (1998). A National Action Plan to Meet Health Care Quality Information Needs in the Age of Managed Care. JAMA. 279(16). 1254–1254. 10 indexed citations
18.
Campion, Mary E., James M. Naessens, Cynthia L. Leibson, Dale Shaller, & David Ballard. (1992). The Olmsted County Benchmark Project: Primary Study Findings and Potential Implications for Corporate America. Mayo Clinic Proceedings. 67(1). 5–14. 26 indexed citations
19.
Shaller, Dale & David Ballard. (1991). Using Olmsted County "benchmarks" to assess corporate health care utilization and expenditures.. PubMed. 33(3). 273–4. 2 indexed citations
20.
Shaller, Dale, et al.. (1986). Setting benchmarks for cost-effective care.. PubMed. 3(10). 28–32. 4 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact

Breakdown of academic impact, for papers by Margaret M. Love Breakdown of academic impact, for papers by Tara F. Bishop Breakdown of academic impact, for papers by Øyvind Andresen Bjertnæs Breakdown of academic impact, for papers by Rebecca Etz Breakdown of academic impact, for papers by Matthew J. Press Breakdown of academic impact, for papers by Marjorie M. Godfrey Breakdown of academic impact, for papers by David Lanier Breakdown of academic impact, for papers by Juan Gérvas Breakdown of academic impact, for papers by Kieran Sweeney Breakdown of academic impact, for papers by Les Storey
Rankless by CCL
2026