Brendan T. Chen

843 total citations
27 papers, 587 citations indexed

About

Brendan T. Chen is a scholar working on Sociology and Political Science, Organizational Behavior and Human Resource Management and Marketing. According to data from OpenAlex, Brendan T. Chen has authored 27 papers receiving a total of 587 indexed citations (citations by other indexed papers that have themselves been cited), including 14 papers in Sociology and Political Science, 12 papers in Organizational Behavior and Human Resource Management and 9 papers in Marketing. Recurrent topics in Brendan T. Chen's work include Customer Service Quality and Loyalty (12 papers), Diverse Aspects of Tourism Research (11 papers) and Digital Marketing and Social Media (7 papers). Brendan T. Chen is often cited by papers focused on Customer Service Quality and Loyalty (12 papers), Diverse Aspects of Tourism Research (11 papers) and Digital Marketing and Social Media (7 papers). Brendan T. Chen collaborates with scholars based in Taiwan, Indonesia and United States. Brendan T. Chen's co-authors include Carol Yirong Lu, Doğan Gürsoy, Dwi Suhartanto, Michael W. Marek, G. Christina, Jin Ai, David Dean, Lusianus Kusdibyo, Allan Cheng Chieh Lu and Adila Sosianika and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Travel & Tourism Marketing and British Food Journal.

In The Last Decade

Brendan T. Chen

25 papers receiving 547 citations

Peers

Brendan T. Chen

SPS

OBHRM

MARKE

Chul Jeong South Korea

Jerrold K. Leong United States

Ahmet Uşaklı Türkiye

Pipatpong Fakfare Thailand

Orhan Akova Türkiye

Kwangsoo Park United States

Bruno Barbosa Sousa Portugal

Yüksel Öztürk Türkiye

Walanchalee Wattanacharoensil Thailand

Carol Yirong Lu Taiwan

Chul Jeong South Korea

Brendan T. Chen

504 ×1.3

SPS

223 ×1.1

OBHRM

300 ×1.6

MARKE

104 ×0.9

17 ×0.3

Citations per year, relative to Brendan T. Chen Brendan T. Chen (= 1×) peers Chul Jeong

Countries citing papers authored by Brendan T. Chen

Since Specialization

Citations

This map shows the geographic impact of Brendan T. Chen's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Brendan T. Chen with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Brendan T. Chen more than expected).

Fields of papers citing papers by Brendan T. Chen

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Brendan T. Chen. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Brendan T. Chen. The network helps show where Brendan T. Chen may publish in the future.

Co-authorship network of co-authors of Brendan T. Chen

This figure shows the co-authorship network connecting the top 25 collaborators of Brendan T. Chen. A scholar is included among the top collaborators of Brendan T. Chen based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Brendan T. Chen. Brendan T. Chen is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Chen, Brendan T., et al.. (2025). Modelling sustainable behaviour in Mangrove ecotourism: cross-national insights from Indonesia and Taiwan. Journal of Ecotourism. 1–21.

Lu, Carol Yirong, Michael W. Marek, & Brendan T. Chen. (2024). Predictors of preventative behavior in the restaurant industry: learning from the COVID-19 pandemic. Journal of Foodservice Business Research. 29(1). 114–137.

Rombach, Meike, et al.. (2023). Determinants of customer loyalty to online food service delivery: evidence from Indonesia, Taiwan, and New Zealand. Journal of Hospitality Marketing & Management. 32(6). 818–842. 14 indexed citations

Lu, Carol Yirong, Dwi Suhartanto, & Brendan T. Chen. (2022). Exploration of new outdoor leisure activities (glamping) during the post-pandemic era. Tourism Recreation Research. 49(5). 1077–1095. 19 indexed citations

Chen, Brendan T., et al.. (2020). Motives for internships-airline ground crew as an example. Journal of Teaching in Travel & Tourism. 21(1). 19–42. 2 indexed citations

Lu, Carol Yirong, et al.. (2020). An Exploratory Study on Consumer Purchase Behavior From Live Webcasting E-Commerce. RePEc: Research Papers in Economics. 10(3). 1–20. 15 indexed citations

Lu, Carol Yirong, et al.. (2020). Customer Satisfaction toward Online Purchasing Services: Evidence from Small & Medium Restaurants. 2(1). 1–14. 12 indexed citations

Chen, Brendan T., et al.. (2019). The Effect of Interactive IT Table Service on Consumer’s Revisit Intention. SHILAP Revista de lepidopterología. 7(1). 124–136. 2 indexed citations

Suhartanto, Dwi, et al.. (2018). Exploring loyalty to specialty foods among tourists and residents. British Food Journal. 120(5). 1120–1131. 46 indexed citations

10.

Suhartanto, Dwi, Carol Yirong Lu, Ananda Sabil Hussein, & Brendan T. Chen. (2018). Scrutinizing Shopper and Retailer Perception on Shopping Destination Image. SHILAP Revista de lepidopterología. 6(2). 169–187. 1 indexed citations

11.

Chen, Brendan T., et al.. (2015). Integrating Kano Model and SIPA Grid to Identify Key Service Attributes of Fast Food Restaurants. Journal of Quality Assurance in Hospitality & Tourism. 16(2). 141–163. 32 indexed citations

12.

Lu, Carol Yirong, et al.. (2015). Service quality and customer satisfaction: qualitative research implications for luxury hotels. International Journal of Culture Tourism and Hospitality Research. 9(2). 168–182. 97 indexed citations

13.

Lu, Allan Cheng Chieh & Brendan T. Chen. (2014). Information Search Behavior of Independent Travelers: A Cross-Cultural Comparison Between Chinese, Japanese, and American Travelers. Journal of Hospitality Marketing & Management. 23(8). 865–884. 27 indexed citations

14.

Chen, Ming‐Hsiang, et al.. (2013). Research Note: The Impact of State Ownership on Hotel Firms' Characteristics and Financial Performance in China. Tourism Economics. 19(5). 1207–1214. 6 indexed citations

15.

Gürsoy, Doğan & Brendan T. Chen. (2012). Factors Influencing Camping Behavior: The Case of Taiwan. Journal of Hospitality Marketing & Management. 21(6). 659–678. 27 indexed citations

16.

Gürsoy, Doğan, G. Christina, Jin Ai, & Brendan T. Chen. (2011). Temporal Change in Resident Perceptions of a Mega-event: The Beijing 2008 Olympic Games. Tourism Geographies. 13(2). 299–324. 91 indexed citations

17.

Chen, Brendan T. & Carol Yirong Lu. (2010). Assessing the leisure travel behavior of foreign and domestic graduates in Central United States. AFRICAN JOURNAL OF BUSINESS MANAGEMENT. 4(8). 1554–1563. 2 indexed citations

18.

Chen, Brendan T., Carol Yirong Lu, & Homer C. Wu. (2010). An Exploratory Study on RV Travel in Taiwan: College Students' Perceptions. Journal of Hospitality Marketing & Management. 19(6). 658–675. 3 indexed citations

19.

Chen, Brendan T., et al.. (2008). Renewing Professorial Role Model Vitality. Journal of Teaching in Travel & Tourism. 7(3). 69–80. 1 indexed citations

20.

Chen, Brendan T. & Doğan Gürsoy. (2008). Preparing Students for Careers in the Leisure, Recreation, and Tourism Field. Journal of Teaching in Travel & Tourism. 7(3). 21–41. 24 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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