Benjamin Legros

560 total citations
34 papers, 358 citations indexed

About

Benjamin Legros is a scholar working on Management Information Systems, Electrical and Electronic Engineering and Computer Networks and Communications. According to data from OpenAlex, Benjamin Legros has authored 34 papers receiving a total of 358 indexed citations (citations by other indexed papers that have themselves been cited), including 27 papers in Management Information Systems, 12 papers in Electrical and Electronic Engineering and 10 papers in Computer Networks and Communications. Recurrent topics in Benjamin Legros's work include Advanced Queuing Theory Analysis (26 papers), Advanced Wireless Network Optimization (12 papers) and Healthcare Operations and Scheduling Optimization (7 papers). Benjamin Legros is often cited by papers focused on Advanced Queuing Theory Analysis (26 papers), Advanced Wireless Network Optimization (12 papers) and Healthcare Operations and Scheduling Optimization (7 papers). Benjamin Legros collaborates with scholars based in France, Netherlands and Germany. Benjamin Legros's co-authors include Oualid Jouini, Ger Koole, Jan C. Fransoo, M. Zied Babaï, Yann Bouchery, Abhishek Singh, Yves Dallery, O. Zeynep Akşin, Mohamed Haouari and Rob van der Mei and has published in prestigious journals such as European Journal of Operational Research, Expert Systems with Applications and Operations Research.

In The Last Decade

Benjamin Legros

30 papers receiving 342 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Benjamin Legros France	10	186	122	118	76	66	34	358
Safa Bhar Layeb Tunisia	8	26 0.1×	40 0.3×	84 0.7×	38 0.5×	94 1.4×	48	284
Mahmut Ali Gökçe Türkiye	7	32 0.2×	78 0.6×	44 0.4×	108 1.4×	50 0.8×	11	252
Lihui Bai United States	10	24 0.1×	52 0.4×	88 0.7×	39 0.5×	79 1.2×	36	276
Chiwei Yan United States	9	28 0.2×	218 1.8×	274 2.3×	102 1.3×	97 1.5×	23	471
K.P. Sapna Canada	12	411 2.2×	27 0.2×	42 0.4×	11 0.1×	147 2.2×	24	468
Eda Yücel Türkiye	11	67 0.4×	32 0.3×	40 0.3×	28 0.4×	199 3.0×	23	429
Céline Gicquel France	12	83 0.4×	21 0.2×	100 0.8×	23 0.3×	189 2.9×	32	371
Maciek Nowak United States	11	67 0.4×	45 0.4×	146 1.2×	121 1.6×	310 4.7×	19	437
Marvin Hersh Israel	7	288 1.5×	56 0.5×	67 0.6×	13 0.2×	128 1.9×	13	382
Marie‐Laure Espinouse France	11	28 0.2×	36 0.3×	70 0.6×	110 1.4×	354 5.4×	29	468

Countries citing papers authored by Benjamin Legros

Since Specialization

Citations

This map shows the geographic impact of Benjamin Legros's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Benjamin Legros with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Benjamin Legros more than expected).

Fields of papers citing papers by Benjamin Legros

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Benjamin Legros. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Benjamin Legros. The network helps show where Benjamin Legros may publish in the future.

Co-authorship network of co-authors of Benjamin Legros

This figure shows the co-authorship network connecting the top 25 collaborators of Benjamin Legros. A scholar is included among the top collaborators of Benjamin Legros based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Benjamin Legros. Benjamin Legros is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Cellier, Nicolas, et al.. (2025). Machine learning-based agent staffing under uncertainty: The case of a relay call center. Expert Systems with Applications. 281. 127385–127385.

Legros, Benjamin & Jan C. Fransoo. (2023). Admission and pricing optimization of on-street parking with delivery bays. European Journal of Operational Research. 312(1). 138–149. 1 indexed citations

Legros, Benjamin, et al.. (2023). A blockchain‐based framework to optimize shipping container flows in the hinterland. International Transactions in Operational Research. 31(6). 3808–3841. 8 indexed citations

Jouini, Oualid, et al.. (2022). Appointment-driven queueing systems with non-punctual customers. Queueing Systems. 101(1-2). 1–56. 1 indexed citations

Legros, Benjamin. (2022). Dynamic policy for idling time preservation. Naval Research Logistics (NRL). 70(1). 53–71.

Legros, Benjamin. (2021). Transient analysis of an affine Queue-Hawkes process. Operations Research Letters. 49(3). 393–399.

Legros, Benjamin. (2021). Age-based Markovian approximation of the G/M/1 queue. Operations Research Letters. 49(5). 708–714. 2 indexed citations

Legros, Benjamin. (2020). Dimensioning a queue with state-dependent arrival rates. Computers & Operations Research. 128. 105179–105179. 7 indexed citations

Legros, Benjamin & Oualid Jouini. (2018). On the scheduling of operations in a chat contact center. European Journal of Operational Research. 274(1). 303–316. 14 indexed citations

10.

Legros, Benjamin. (2018). Waiting time based routing policies to parallel queues with percentiles objectives. Operations Research Letters. 46(3). 356–361. 6 indexed citations

11.

Legros, Benjamin, Oualid Jouini, & Ger Koole. (2017). Blended call center with idling times during the call service. IISE Transactions. 50(4). 279–297. 3 indexed citations

12.

Legros, Benjamin & Oualid Jouini. (2017). Routing in a queueing system with two heterogeneous servers in speed and in quality of resolution. Stochastic Models. 33(3). 392–410. 5 indexed citations

13.

Legros, Benjamin, Oualid Jouini, & Ger Koole. (2017). A Uniformization Approach for the Dynamic Control of Queueing Systems with Abandonments. Operations Research. 66(1). 200–209. 15 indexed citations

14.

Legros, Benjamin. (2017). M/G/1 queue with event-dependent arrival rates. Queueing Systems. 89(3-4). 269–301. 17 indexed citations

15.

Legros, Benjamin. (2016). Unintended consequences of optimizing a queue discipline for a service level defined by a percentile of the waiting time. Operations Research Letters. 44(6). 839–845. 8 indexed citations

16.

Legros, Benjamin, Oualid Jouini, & Ger Koole. (2015). Optimal scheduling in call centers with a callback option. Performance Evaluation. 95. 1–40. 17 indexed citations

17.

Legros, Benjamin & Oualid Jouini. (2015). A linear algebraic approach for the computation of sums of Erlang random variables. Applied Mathematical Modelling. 39(16). 4971–4977. 4 indexed citations

18.

Legros, Benjamin, Oualid Jouini, & Yves Dallery. (2014). A flexible architecture for call centers with skill-based routing. International Journal of Production Economics. 159. 192–207. 16 indexed citations

19.

Legros, Benjamin, Oualid Jouini, & Ger Koole. (2014). Adaptive threshold policies for multi-channel call centers. IIE Transactions. 47(4). 414–430. 13 indexed citations

20.

Legros, Benjamin, et al.. (2013). Imbricating tasks in a multichannel contact center. 32. 1–6. 2 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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