Immediate Impact
15 standout
Citing Papers
The mediating role of organisational stress in the relationship between gender diversity and employee performance in Ghanaian public hospitals
2025 Standout
Artificial intelligence digital employees and sustainable innovation in online retail: The mediating role of ambidextrous green innovation and the moderating role of ethical anxiety
2025 Standout
Works of Yan Peng being referenced
How and when does leader humility promote followers’ proactive customer service performance?
2022
Examining the spillover effects of problems at home on proactive customer service performance in the hospitality industry: the overlooked side of the work-family interface
2020
Author Peers
| Author | Last Decade | Papers | Cites | ||||
|---|---|---|---|---|---|---|---|
| Yan Peng | 165 | 50 | 162 | 94 | 24 | 461 | |
| Arthur D. Colman | 97 | 33 | 48 | 118 | 27 | 553 | |
| Jieun Lee | 93 | 31 | 25 | 85 | 51 | 445 | |
| Patricia Clark Smith | 54 | 10 | 120 | 92 | 12 | 520 | |
| Grace Chen | 109 | 18 | 213 | 110 | 11 | 473 | |
| Jared Lessard | 120 | 67 | 37 | 201 | 17 | 570 | |
| Christoph Lindner | 83 | 121 | 11 | 87 | 53 | 568 | |
| Peter D. Sozou | 72 | 73 | 13 | 37 | 19 | 546 | |
| Patrick J. Hurley | 107 | 57 | 33 | 78 | 28 | 547 | |
| Andrija Javor | 89 | 78 | 51 | 224 | 26 | 561 | |
| William Terris | 180 | 44 | 89 | 168 | 23 | 481 |
All Works
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