Usha Lenka

Evaluating the satisfaction level of citizens in municipality services by using picture fuzzy VIKOR method: 2014-2019 period analysis

Generation Z Within the Workforce and in the Workplace: A Bibliometric Analysis

Missing link in the service profit chain: A meta-analytic review of the antecedents, consequences, and moderators of service climate.

Discretionary effort of regional hospitality small business employees: Impact of non-monetary work factors

Business risk management in the context of small and medium-sized enterprises

Gen Y and Gen Z Communication Style

Employee reactions to talent management: Assumptions versus evidence

What is the future of work? A science mapping analysis

Modelling the critical success factors of women entrepreneurship using fuzzy AHP framework

Service Research Priorities in a Rapidly Changing Context

An Extended LBWA Framework in Picture Fuzzy Environment Using Actual Score Measures Application in Social Enterprise Systems

Elevating talents' experience through innovative artificial intelligence-mediated knowledge sharing: Evidence from an IT-multinational enterprise

Customer satisfaction in Indian commercial banks through total quality management approach

Mentoring, social media, and Gen Y employees' intention to stay: towards a conceptual model

Building and branding talent hub: an outlook

Development and retention of Generation Y employees: a conceptual framework

Study on work-life balance of women entrepreneurs – review and research agenda

A qualitative approach towards crucial factors for sustainable development of women social entrepreneurship: Indian cases

Building psychological safety for employee engagement in post-recession