Immediate Impact

62 standout
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Citing Papers

Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth
2024 Standout
The potential of generative AI for personalized persuasion at scale
2024 Standout
3 intermediate papers

Works of Tun‐Min Jai being referenced

The Influence of Sustainable Positioning on eWOM and Brand Loyalty: Analysis of Credible Sources and Transparency Practices Based on the S-O-R Model
2022
The effect of behavioral tracking practices on consumers’ shopping evaluations and repurchase intention toward trusted online retailers
2013

Author Peers

Author Last Decade Papers Cites
Tun‐Min Jai 538 641 174 37 967
Vikas Arya 410 501 137 39 1.0k
Ben Lowe 443 557 115 49 1.0k
Yixing Gao 499 744 307 42 1.1k
Hsiu‐Hua Chang 351 446 109 24 768
Teodoro Luque Martínez 374 479 237 58 1.1k
Jookyung Kwon 401 490 170 24 785
Yatish Joshi 407 716 121 32 1.1k
Asle Fagerstrøm 439 554 110 66 988
Tonino Pencarelli 534 411 93 73 916
Jun Li 444 400 223 33 854

All Works

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Rankless by CCL
2026