Citation Impact
Citing Papers
Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI
2021 Standout
International Market Entry Strategies: Relational, Digital, and Hybrid Approaches
2017
Technology-driven service strategy
2017
Selection of a distribution channel using the integrated FUCOM-MARCOS model
2020
Resources and digital export: An RBV perspective on the role of digital technologies and capabilities in cross-border e-commerce
2021 Standout
Artificial Intelligence in Service
2018 Standout
Artificial intelligence, robotics, advanced technologies and human resource management: a systematic review
2021 Standout
D NUMBERS – FUCOM – FUZZY RAFSI MODEL FOR SELECTING THE GROUP OF CONSTRUCTION MACHINES FOR ENABLING MOBILITY
2021 Standout
Works of Stefan Worm being referenced
The Evolution of Marketing Channels: Trends and Research Directions
2015
Dynamic Effects of Service Transition Strategies on B2B Firm Value: Tradeoffs in Sales, Profits, and Cash Flow
2016