Citation Impact
Citing Papers
Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1
2000 Standout
Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1
2012 Standout
Festival Tourists’ Emotion, Perceived Value, and Behavioral Intentions: A Test of the Moderating Effect of Festivalscape
2011
Towards a Theory of Country Image Effect on Product Evaluation
1997
A cross-national and longitudinal study of product-country images with a focus on the U.S. and Japan
2000
Product-Related Deception in E-Commerce: A Theoretical Perspective1
2011
What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1
2010 Standout
Specifying Formative Constructs in Information Systems Research1
2007 Standout
Model of Adoption of Technology in Households: A Baseline Model Test and Extension Incorporating Household Life Cycle1
2005 Standout
Impulse buying: a meta-analytic review
2019
Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research
2008 Standout
Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI
2021 Standout
Effects of Interactivity on Website Involvement and Purchase Intention
2010
Heuristics made easy: An effort-reduction framework.
2008 Standout
Brand Experience: What is It? How is it Measured? Does it Affect Loyalty?
2009 Standout
Intention to buy eco-friendly packaged products among young consumers of India: A study on developing nation
2016 Standout
Artificial intelligence and business models in the sustainable development goals perspective: A systematic literature review
2020 Standout
Understanding Customer Experience Throughout the Customer Journey
2016 Standout
The effects of wait expectations and store atmosphere evaluations on patronage intentions in service-intensive retail stores
2003
The effect of perceptual fluency and enduring involvement on situational involvement in an online apparel shopping context
2011
Digital product presentation, information processing, need for cognition and behavioral intent in digital commerce
2018
The influence of the country‐of‐origin image, product knowledge and product involvement on consumer purchase decisions: an empirical study of insurance and catering services in Taiwan
2006
The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions
2002 Standout
Domestic Country Bias, Country-of-Origin Effects, and Consumer Ethnocentrism: A Multidimensional Unfolding Approach
2004 Standout
Online purchasing tickets for low cost carriers: An application of the unified theory of acceptance and use of technology (UTAUT) model
2014 Standout
The Impact of Organizational Orientations on Medium and Small Firm Performance: A Resource-Based Perspective
2013
Research Note—Investigating the Influence of the Functional Mechanisms of Online Product Presentations
2007
Country‐of‐origin and brand effects on consumers’ evaluations of cruise lines
2002
Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments
2000 Standout
The role of social identification and hedonism in affecting tourist re-patronizing behaviours: The case of an Italian festival
2010
An Attitudinal Model of Technology-Based Self-Service: Moderating Effects of Consumer Traits and Situational Factors
2002
A Review and Evaluation of Meta-Analysis Practices in Management Research
2008 Standout
The impact of country of origin on pretrial and posttrial product evaluations: The moderating effect of consumer expertise
2003
A Model of Entrepreneurial Autonomy in Franchised Outlets: A Systematic Review of the Empirical Evidence
2016
Service quality, emotional satisfaction, and behavioural intentions
2009
Progress and prospects for event tourism research
2015 Standout
Presumptive adaptation and the effectiveness of knowledge transfer
2006
What motivates customers to participate in social commerce? The impact of technological environments and virtual customer experiences
2014
eTailQ: dimensionalizing, measuring and predicting etail quality
2003 Standout
Synthesizing information systems knowledge: A typology of literature reviews
2014 Standout
Shopping risk perceptions: Effects on tourists’ emotions, satisfaction and expressed loyalty intentions
2006
The Role of Resource Flexibility in Leveraging Strategic Resources
2009
Marketing strategies, perceived risks, and consumer trust in online buying behaviour
2015
Customer delight in a retail context: investigating delightful and terrible shopping experiences
2004
Measuring Tourists’ Emotional Experiences toward Hedonic Holiday Destinations
2009
Customer Engagement
2011 Standout
Hedonic and utilitarian motivations for online retail shopping behavior
2001 Standout
Employee performance cues in a hotel service environment: Influence on perceived service quality, value, and word-of-mouth intentions
1996
Customer Experience Creation: Determinants, Dynamics and Management Strategies
2009 Standout
Emotions, store-environmental cues, store-choice criteria, and marketing outcomes
2010
Influences of online store perception, shopping enjoyment, and shopping involvement on consumer patronage behavior towards an online retailer
2006
Effect of image interactivity technology on consumer responses toward the online retailer
2005
Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization
2020 Standout
A bibliometric retrospection of marketing from the lens of psychology: Insights from Psychology & Marketing
2021
CROSSROADS—Microfoundations of Performance: Balancing Efficiency and Flexibility in Dynamic Environments
2010 Standout
Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation
2014 Standout
Developing a General Extended Technology Acceptance Model for E-Learning (GETAMEL) by analysing commonly used external factors
2015 Standout
Consumer self-regulation in a retail environment,
1995
Consumer engagement in a virtual brand community: An exploratory analysis
2011 Standout
Assessing the impact of big data on firm innovation performance: Big data is not always better data
2019 Standout
An empirical evaluation of the Gilly-Enis updated household life cycle model
1990
Appraisal Determinants of Tourist Emotional Responses
2011
WebCT – The quasimoderating effect of perceived affective quality on an extending Technology Acceptance Model
2009
Interactive effects of country of origin and product category on product evaluations
1998
Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?
2009 Standout
Promoting online learners’ continuance intention: An integrated flow framework
2015
Bridging the Qualitative–Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems1
2013 Standout
Privacy in the Digital Age: a Review of Information Privacy Research in Information Systems1
2011 Standout
Empirical investigation of Facebook discontinues usage intentions based on SOR paradigm
2017 Standout
Measuring Experience Economy Concepts: Tourism Applications
2007
The Future of Resource-Based Theory
2011 Standout
Atmospheric Effects on Shopping Behavior
2000
The Influence of Store Environment on Quality Inferences and Store Image
1994
Patterns of tourists' emotional responses, satisfaction, and intention to recommend
2011
Establishing business integrity in an online environment
2009
Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach
2001 Standout
Measurement and Management of the Sportscape
1996
Living up to the chatbot hype: The influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions
2018 Standout
Modeling the impact of internet atmospherics on surfer behavior
2004
Film tourism – Evolution, progress and prospects
2012 Standout
Impact of Mega Sport Events on Destination Image and Country Image
2014
Tourist shopping habitat: Effects on emotions, shopping value and behaviours
2005
Beyond valence in customer dissatisfaction
2002
The Nature and Consequences of Trade-Off Transparency in the Context of Recommendation Agents1
2014
E-S-QUAL
2004 Standout
The role of tourists' emotional experiences and satisfaction in understanding behavioral intentions
2013 Standout
How gamification marketing activities motivate desirable consumer behaviors: Focusing on the role of brand love
2018 Standout
Country image, product image and consumer purchase intention: Evidence from an emerging economy
2012
Dimensions of Consumer Expertise
1987 Standout
The role of social presence in establishing loyalty in e-Service environments
2006
Exploring purchase intention in cross-border E-commerce: A three stage model
2019 Standout
Why Do Firms Use Franchising as an Entrepreneurial Strategy?: A Meta-Analysis
2003
The role of experiential value in online shopping
2009
Effects of Hosting a Mega-Sport Event on Country Image
2010
Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives
2009
Consumer responses to high-technology products: Product attributes, cognition, and emotions
2011
How to conduct a bibliometric analysis: An overview and guidelines
2021 Standout
Country of Origin as a Heuristic Cue: The Effects of Message Ambiguity and Product Involvement
2004
Family Restaurant Brand Personality and Its Impact On Customer's eMotion, Satisfaction, and Brand Loyalty
2009
Blame the Bot: Anthropomorphism and Anger in Customer–Chatbot Interactions
2021 Standout
Exploring the effect of overload on the discontinuous intention of social media users: An S-O-R perspective
2017 Standout
Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology.
2001 Standout
The Price is Unfair! A Conceptual Framework of Price Fairness Perceptions
2004 Standout
Antecedents of Tourists’ Loyalty to Mauritius
2011 Standout
Should Anthropomorphized Brands Engage Customers? The Impact of Social Crowding on Brand Preferences
2017
Works of Sevgin Eroğlu being referenced
Retail crowding: Theoretical and strategic implications.
1986
Consumer Decision Making Across Family Life Cycle Stages
1984
Atmospheric Factors in the Retail Environment: Sights, Sounds and Smells
1993
Empirical testing of a model of online store atmospherics and shopper responses
2003
Human versus spatial dimensions of crowding perceptions in retail environments: A note on their measurement and effect on shopper satisfaction
1994
Describing and Measuring Emotional Response to Shopping Experience
2000
Effects of Individual and Product‐specific Variables onUtilising Country of Origin as a Product Quality Cue
1989
Standardization and adaptation in business format franchising
1999
Measuring a multi-dimensional construct: Country image
1993
Perceived Retail Crowding and Shopping Satisfaction: What Modifies This Relationship?
2000
Perceived retail crowding and shopping satisfaction: the role of shopping values
2004
The fluent online shopping experience
2014
Atmospheric qualities of online retailing
2001