Citation Impact
Citing Papers
The impact of supply chain integration on performance: A contingency and configuration approach
2009 Standout
Relationship Marketing: A Missing Component in Customer Loyalty
1999
Effects of Supplier Market Orientation on Distributor Market Orientation and the Channel Relationship: The Distributor Perspective
1998
The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction1
2012
Firm Performance Impacts of Digitally Enabled Supply Chain Integration Capabilities1
2006 Standout
CREANDO CAPACIDADES QUE AUMENTEN EL VALOR PARA EL CLIENTE
2011
Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI
2021 Standout
Economic effects of the COVID-19 pandemic on entrepreneurship and small businesses
2021 Standout
Arcs of integration: an international study of supply chain strategies
2001 Standout
Strategic purchasing, supply management, and firm performance
2004 Standout
Prospective safety performance evaluation on construction sites
2015
Ethical and Legal Foundations of Relational Marketing Exchanges
1993 Standout
The impact of power and relationship commitment on the integration between manufacturers and customers in a supply chain
2007
Advancing formative measurement models
2008 Standout
A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents
2007 Standout
Critical service logic: making sense of value creation and co-creation
2012 Standout
Consumer perceived risk: conceptualisations and models
1999
Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies
2012 Standout
Interdependency, Contracting, and Relational Behavior in Marketing Channels
1996 Standout
Relational behavior in business markets
1995
Review of the main developments in the analytic hierarchy process
2011 Standout
Consumers’ switching motivations and intention in the case of bank mergers: a cross-cultural study
2017
Online purchasing tickets for low cost carriers: An application of the unified theory of acceptance and use of technology (UTAUT) model
2014 Standout
Learning From Reviews: The Selection Effect and the Speed of Learning
2022 StandoutNobel
Educating digitally competent teachers: A study of integration of professional digital competence in teacher education
2017 Standout
Progress and prospects for event tourism research
2015 Standout
The mediating effect of organizational reputation on customer loyalty and service recommendation in the banking industry
2007
A review of archival auditing research
2014 Standout
The Impact of Board Diversity and Gender Composition on Corporate Social Responsibility and Firm Reputation
2010 Standout
Bibliometric Methods in Management and Organization
2014 Standout
Inter‐organizational collaboration characteristics and outcomes: a case study of the Jeddah Festival
2009
The Effects of Supplier Fairness on Vulnerable Resellers
1995 Standout
Use of human judgment models in industrial buyers' vendor selection decisions
1996
The role of Islamic religiosity on the relationship between perceived value and tourist satisfaction
2014 Standout
Hospitality teams: Knowledge sharing and service innovation performance
2008
Determinants of consumer engagement in electronic word-of-mouth (eWOM) in social networking sites
2011 Standout
The Impact of Social Media on Learning Behavior for Sustainable Education: Evidence of Students from Selected Universities in Pakistan
2019 Standout
Assessing the impact of big data on firm innovation performance: Big data is not always better data
2019 Standout
Causal Linkages in Supply Chain Management: An Exploratory Study of North American Manufacturing Firms
1998
Past progress and future directions in conceptualizing customer perceived value
2005
A Meta-Analysis of Satisfaction in Marketing Channel Relationships
1999 Standout
Social innovation: Moving the field forward. A conceptual framework
2013 Standout
Building Strategic Partnerships in Wine Marketing
2006
A Model for Strategic Supplier Selection
2002 Standout
A multidimensional trust formation model in B-to-C e-commerce: a conceptual framework and content analyses of academia/practitioner perspectives
2004
How does hotel employees’ satisfaction with the organization’s COVID-19 responses affect job insecurity and job performance?
2020 Standout
A review of innovation research in tourism
2009 Standout
Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis
2006 Standout
Laptops in the K-12 classrooms: Exploring factors impacting instructional use
2010
Socially shaping supply chain integration through learning
2010
Consumer Experiences Calling Toll-Free Corporate Hotlines
1994
Innovation, organizational capabilities, and the born-global firm
2004 Standout
A systematic review of research on innovation in hospitality and tourism
2016 Standout
Living up to the chatbot hype: The influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions
2018 Standout
A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research
2003 Standout
Consumer trust in an Internet store
2000 Standout
An Examination of the Nature of Trust in Buyer-Seller Relationships
1997 Standout
Customer value in the hotel industry: What managers believe they deliver and what customer experience
2007
From Marketing Mix to Relationship Marketing
1994 Standout
Threats to Auditor Independence: The Impact of Relationship and Economic Bonds
2011
An Empirical Analysis of Franchisee Value-in-Use, Investment Risk and Relational Satisfaction
2010
The effects of integrating mobile devices with teaching and learning on students' learning performance: A meta-analysis and research synthesis
2015 Standout
The Commitment-Trust Theory of Relationship Marketing
1994 Standout
Integrating Muslim Customer Perceived Value, Satisfaction, Loyalty and Retention in the Tourism Industry: An empirical study
2013
The Commitment-Trust Theory of Relationship Marketing
1994 Standout
The Influence of Firm Size on the ESG Score: Corporate Sustainability Ratings Under Review
2019 Standout
Virtual Customer Service Agents: Using Social Presence and Personalization to Shape Online Service Encounters
2014
A comparative analysis and review of JIT“implementation” research
1995
The relationships between electronic banking adoption and its antecedents: A meta-analytic study of the role of national culture
2018 Standout
Innovation and business success: The mediating role of customer participation
2012
Consumer Trust, Value, and Loyalty in Relational Exchanges
2002 Standout
Risk assessment of gas explosion in coal mines based on fuzzy AHP and bayesian network
2020 Standout
Helpfulness of user-generated reviews as a function of review sentiment, product type and information quality
2015
What do we know about buyer–seller negotiations in marketing research? A status quo analysis
2011
Customer-perceived value in business-to-business relationships: A study of software customers
2012
How attachment influences users’ willingness to donate to content creators in social media: A socio-technical systems perspective
2016
E‐complaining: a content analysis of an Internet complaint forum
2001 Standout
Separating the wheat from the chaff: An intelligent sales recruitment and benchmarking system
2008
Trust in humanoid robots: implications for services marketing
2019
Service Research Priorities in a Rapidly Changing Context
2015 Standout
The concept of perceived value: a systematic review of the research
2007
Consumer Privacy: Balancing Economic and Justice Considerations
2003 Standout
Lean manufacturing: literature review and research issues
2014 Standout
All Anglos are alike? A study of whinging Poms and bloody-minded Aussies
2014
Exploring the effect of overload on the discontinuous intention of social media users: An S-O-R perspective
2017 Standout
Organizational buying behavior: Toward an integrative framework
1996
Business model innovation and entrepreneurial orientation relationships in SMEs: Implications for international performance
2019
Works of Paul Dion being referenced
Industrial supplier-buyer negotiations
1988
A cross‐cultural examination of relationship strength in B2B services
2008
The purchasing agent: Friend or foe to the salesperson?
1988
Salesperson Communication Style: The Neglected Dimension in Sales Performance
1992
Validating the search, experience, and credence product classification framework
2009
The Purchasing Agent: Friend or Foe to the Salesperson?
1988
What is really necessary in successful buyer/seller relationships?
1995
Satisfaction, quality and value and effects on repurchase and positive word‐of‐mouth behavioral intentions in a B2B services context
2008
The impact of JIT on industrial marketers
1990
The Determinants of Commitment in the Distributor–Manufacturer Relationship
2001
Customer value, overall satisfaction, end-user loyalty, and market performance in detail intensive industries
2004
Interpreting Structural Equation Modeling Results: A Reply to Martin and Cullen
2008
Linking Business Strategy and Knowledge Management Capabilities for Organizational Effectiveness
2010