Standout Papers

Emotional expression by artificial intelligence chatbots to improve customer satisfaction: Underlying mechanism and boundary conditions... 2023 2026 202483
  1. Emotional expression by artificial intelligence chatbots to improve customer satisfaction: Underlying mechanism and boundary conditions (2023)
    Junbo Zhang, Qi Chen et al. Tourism Management

Immediate Impact

1 from Science/Nature 59 standout
Sub-graph 1 of 23

Citing Papers

Navigating the confluence of artificial intelligence and education for sustainable development in the era of industry 4.0: Challenges, opportunities, and ethical dimensions
2024 Standout
Digital human calls you dear: How do customers respond to virtual streamers’ social-oriented language in e-commerce livestreaming? A stereotyping perspective
2024 Standout
1 intermediate paper

Works of Luning Liu being referenced

Emotional expression by artificial intelligence chatbots to improve customer satisfaction: Underlying mechanism and boundary conditions
2023 Standout
The mediating effect of organizational culture and knowledge sharing on transformational leadership and Enterprise Resource Planning systems success: An empirical study in China
2012

Author Peers

Author Last Decade Papers Cites
Luning Liu 340 312 323 90 1.4k
Ali Reza Montazemi 210 462 376 44 1.3k
Amany Elbanna 235 274 481 46 1.4k
Murugan Anandarajan 188 402 422 42 1.4k
Habin Lee 166 286 239 66 1.5k
Hamid Nemati 131 173 259 65 1.1k
Amir Hossein Ghapanchi 131 194 164 86 1.4k
Raj Sharman 218 188 579 96 1.6k
Euripidis Loukis 220 229 291 95 1.7k
Yao‐Hua Tan 285 284 414 126 1.3k
Murali Raman 127 302 313 93 1.3k

All Works

Loading papers...

Rankless by CCL
2026