Citation Impact
Citing Papers
Psychological correlates of university students' academic performance: A systematic review and meta-analysis.
2012 Standout
Linking a service‐driven market orientation to service quality
2006
The Role of Market Orientation In Business Dyadic Relationships: Testing an Integrator Model
2003
SERVQUAL: review, critique, research agenda
1996 Standout
An empirical study of SOEs' market orientation in transitional China
2006
Effects of service quality and customer satisfaction on loyalty of bank customers
2021 Standout
Market orientation and performance: a meta‐analysis
2005
Market orientation and performance: empirical tests in a transition economy
1998
The Essential Guide to Effect Sizes
2010 Standout
Redefining market orientation from a relationship perspective
2002
PERFORMANCE AUDITING OF INTEGRATED MARKETING COMMUNICATION (IMC) ACTIONS AND OUTCOMES
2005 Standout
An institution-based view of international business strategy: a focus on emerging economies
2008 Standout
Factors Leading to Sales Force Automation Use: A Longitudinal Analysis
2002
The engagement of home-based businesses in the digital economy
2020
Business model innovativeness: designing a formative measure for business model innovation
2015 Standout
A synthesis of contemporary market orientation perspectives
2001
Market orientation and business performance: some evidence from Hong Kong
1998
Mobilization in the Internet Age: Internet Activism and Corporate Response
2016
What does value mean in business‐to‐business professional services?
1997
Performance Implications of CRM Technology Use: A Multilevel Field Study of Business Customers and Their Providers in the Telecommunications Industry
2012
Developing a better measure of market orientation
1998
Technostress: negative effect on performance and possible mitigations
2014 Standout
A study of measuring the critical factors of quality management
1995
Instituting the Marketing Concept in a Multinational Setting: The Role of National Culture
2001
Is there a bigger and better future for employer branding? Facing up to innovation, corporate reputations and wicked problems in SHRM
2011 Standout
Six sigma in service organisations
2007 Standout
Examining the Effect of Market Orientation On Innovativeness
2006
Testing measurement invariance of composites using partial least squares
2016 Standout
Market Orientation in the Transition Economies of Central Europe:
2000 Standout
Understanding and Tackling Societal Grand Challenges through Management Research
2016 Standout
The Development and Impact of Marketing Capabilities in Central Europe
2000
Intellectual capital: an exploratory study that develops measures and models
1998 Standout
Pitfalls in Evaluating Market Orientation: An Exploration of Executives' Interpretations
2005
Business Performance in the UK Hotel Sector - Does it Pay to be Market Oriented?
1999
The Mediating Effect of Patient Satisfaction in the Patients' Perceptions of Healthcare Quality – Patient Trust Relationship
2011 Standout
Is "Consumer Orientation" A Dimension of Market Orientation in Consumer Markets?
2010
Conflict Management and Innovation Performance: An Integrated Contingency Perspective
2006 Standout
Role of Government to Enhance Digital Transformation in Small Service Business
2021 Standout
Service quality, customer satisfaction and loyalty in automobile repair services sector
2015 Standout
The Mediating Role of Perceived Value on the Relationship between Service Quality and Customer Satisfaction: Evidence from Indonesian Airline Passengers
2016 Standout
Innovation, organizational learning, and performance
2010 Standout
The Impact of Scale. Characteristics on the Dimensionality of the Service Quality Construct
2000
Does information and communication technology improve job satisfaction? The moderating role of sales technology orientation
2014
Market orientation and marketing practice in a developing economy
2005
Measuring service quality: current thinking and future requirements
1999
Measuring innovation culture in organizations
2008
Operationalizing the Marketing Concept in the Nonprofit Sector
2002
The value concept and relationship marketing
1996 Standout
Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach
2001 Standout
Managing organisational knowledge by diagnosing intellectual capital: framing and advancing the state of the field
1999
Antecedents of Market Orientation: A Cross-Cultural Comparison
2008
Improving the performance of hospitality firms
2000
Formative Versus Reflective Indicators in Organizational Measure Development: A Comparison and Empirical Illustration
2006 Standout
The Effect of Market Orientation on Product Innovation
2000
How Does Human Resource Management Influence Organizational Outcomes? A Meta-analytic Investigation of Mediating Mechanisms
2012 Standout
External moderation of associations among stakeholder orientations and company performance
1998
Tourism image, evaluation variables and after purchase behaviour: inter-relationship
2001 Standout
A relationship marketing approach to guanxi
1998
Academic Performance of College Students: Influence of Time Spent Studying and Working
2006
From Marketing Mix to Relationship Marketing
1994 Standout
Digital Innovation as a Fundamental and Powerful Concept in the Information Systems Curriculum1
2014 Standout
Students Satisfaction towards the University: Does Service Quality Matters?
2011
Firm Innovativeness and Its Performance Outcomes: A Meta-Analytic Review and Theoretical Integration
2012 Standout
Modelling the critical success factors of women entrepreneurship using fuzzy AHP framework
2018 Standout
Legal Reform in China: Institutions, Culture, and Selective Adaptation
2004 Standout
Modeling the Selection of High Customer-Contact Personnel: An Application of Behavioral Decision-Making Theory
1999
Market Orientation: A Meta-Analytic Review and Assessment of its Antecedents and Impact on Performance
2005 Standout
Learning orientation and market orientation
2005
A Measure of Export Market Orientation: Scale Development and Cross-cultural Validation
1999
Formative versus reflective measurement models: Two applications of formative measurement
2008 Standout
Using DEMATEL Method to Analyze the Causal Relations on Technological Innovation Capability Evaluation Factors in Thai Technology-Based Firms
2013 Standout
Charity donation: intentions and behaviour
2015 Standout
Intelligent Manufacturing in the Context of Industry 4.0: A Review
2017 Standout
Innovativeness: Its antecedents and impact on business performance
2004 Standout
THE RELATIONSHIP BETWEEN INTEGRATED MARKETING COMMUNICATION, MARKET ORIENTATION, AND BRAND ORIENTATION
2005 Standout
An Exploratory Study of Sales Force Automation Practices: Expectations and Realities
2001
A structural equation modelling of the antecedents of relationship quality in the Malaysia banking sector
2006 Standout
Comparing quality management practices in the Australian service and manufacturing industries
1997 Standout
The Human Dimension
2010 Standout
Works of Jack Dart being referenced
Time Management Skills of Undergraduate Business Students
1992
SMALL-CLIENT PERCEPTIONS OF ACCOUNTING AND LEGAL SERVICES
1995
Measuring market orientation: A multi‐factor, multi‐item approach
1994
Measuring the Perceived Quality of Professional Business Services
1993
Sales Technology Applications : The Acquisition and Use of Sales Force Automation by Mid-Sized Manufacturers
1999
The impact of economic liberalization on marketing practices in thePeople′s Republic of China
1995
Home-Based Entrepreneurship in the Information Age
1998
The market orientation of Chinese enterprises during a time of transition
1999