Citation Impact
Citing Papers
New service development: areas for exploitation and exploration
2002
A Strategic Perspective on Plants in Manufacturing Networks
2011
Artificial intelligence ‐ driven sustainable development: Examining organizational, technical, and processing approaches to achieving global goals
2023 Standout
Inter-Rater Reliability Methods in Qualitative Case Study Research
2023
Exploring internal and external supply chain linkages: Evidence from the field
2010
Reverse logistics and closed-loop supply chain: A comprehensive review to explore the future
2014 Standout
An attention-based view of AI assimilation in public sector organizations: The case of Saudi Arabia
2021
Robotic Process Automation in purchasing and supply management: A multiple case study on potentials, barriers, and implementation
2021 Standout
How different is professional service operations management?
2011
Toward an integrative approach to designing service experiences
2004
Supplier innovativeness, organizational learning styles and manufacturer performance: An empirical assessment
2010
A framework of sustainable supply chain management: moving toward new theory
2008 Standout
Design for Value Co-Creation: Exploring Synergies Between Design for Service and Service Logic
2014
Human factors in order picking: a content analysis of the literature
2016 Standout
Intelligent service capacity allocation for cross-border-E-commerce related third-party-forwarding logistics operations: A deep learning approach
2020 Standout
Organisational resilience: development of a conceptual framework for organisational responses
2011
Product services for a resource-efficient and circular economy – a review
2013 Standout
A literature review and a case study of sustainable supply chains with a focus on metrics
2012 Standout
Designing Multi-Interface Service Experiences
2008
Understanding Customer Experience Throughout the Customer Journey
2016 Standout
A service science perspective on business model innovation
2013 Standout
Structuring servitization-related research
2018 Standout
Literature review of Industry 4.0 and related technologies
2018 Standout
From a literature review to a conceptual framework for sustainable supply chain management
2008 Standout
Cross-border e-commerce firms as supply chain integrators: The management of three flows
2019
Managing cyber and information risks in supply chains: insights from an exploratory analysis
2018
Recent applications of big data analytics in railway transportation systems: A survey
2018 Standout
Literature review as a research methodology: An overview and guidelines
2019 Standout
The industrial management of SMEs in the era of Industry 4.0
2017 Standout
A proactive model in sustainable food supply chain: Insight from a case study
2016
Systematic literature review on sustainable human resource management
2018 Standout
An Empirically Derived Framework of Global Supply Resiliency
2011
An exploration of institutional constraints on developing end-of-life product recovery capabilities
2008
Risk assessment and risk management: Review of recent advances on their foundation
2015 Standout
A systematic literature review of blockchain-based applications: Current status, classification and open issues
2018 Standout
Electronic reverse auction configuration and its impact on buyer price and supplier perceptions of opportunism: A laboratory experiment
2006
Conducting content‐analysis based literature reviews in supply chain management
2012
Industry 4.0 technologies: Implementation patterns in manufacturing companies
2019 Standout
A comprehensive review of big data analytics throughout product lifecycle to support sustainable smart manufacturing: A framework, challenges and future research directions
2018 Standout
Lean transformation in the pure service environment: the case of the call service centre
2009
Digital Transformation in Higher Education Institutions: A Systematic Literature Review
2020 Standout
How information technology automates and augments processes: Insights from Artificial‐Intelligence‐based systems in professional service operations
2022 Standout
Customer Experience Creation: Determinants, Dynamics and Management Strategies
2009 Standout
Quantitative models for sustainable supply chain management: Developments and directions
2013
Big data analytics as an operational excellence approach to enhance sustainable supply chain performance
2019 Standout
Design of closed‐loop supply chain and product recovery management for fast‐moving consumer goods
2010
Testing of service concepts
2009
End-of-life returns of long-lived products from end customer—insights from an ideally set up closed-loop supply chain
2007
Case research in purchasing and supply management: Opportunities and challenges
2007
Lean production and operational performance in the Brazilian automotive supply chain
2017
Modelling and analysis of intermodal food grain transportation under hub disruption towards sustainability
2018 Standout
Exploring the impact of RFID technology and the EPC network on mobile B2B eCommerce: A case study in the retail industry
2007
Service engineering—methodical development of new service products
2003 Standout
Blockchain technology and its relationships to sustainable supply chain management
2018 Standout
Achieving supply chain environment management: an exploratory study
2007
Assessing the rigor of case study research in supply chain management
2008
Barriers to e-commerce and competitive business models in developing countries: A case study
2007
Designing conceptual articles: four approaches
2020 Standout
Realizing innovation in services
2002
A review of RFID technology and its managerial applications in different industries
2011 Standout
Empirical investigation of data analytics capability and organizational flexibility as complements to supply chain resilience
2019 Standout
Exploring product and service innovation similarities and differences
2006
Service Blueprinting: A Practical Technique for Service Innovation
2008
Remanufacturing for the automotive aftermarket-strategic factors: literature review and future research needs
2009
Relationship between innovation capability, innovation type, and firm performance
2017 Standout
Linking supplier development to supplier segmentation using Best Worst Method
2015
You'll never walk alone: Why we need a supply chain practice view on digital procurement
2019
Customer integration within service development—A review of methods and an analysis of insitu and exsitu contributions
2011
A review of definitions and measures of system resilience
2015 Standout
Fuzzy best-worst multi-criteria decision-making method and its applications
2017 Standout
Using ISO 14001 to promote a sustainable supply chain strategy
2010
Visibility and digital art: Blockchain as an ownership layer on the Internet
2017
The impact of digital technology and Industry 4.0 on the ripple effect and supply chain risk analytics
2018 Standout
Viability of remanufacturing practice: a strategic decision making framework for Chinese auto-parts companies
2014
Supply Chain Management and Supply Chain Orientation: key factors for sustainable development projects in developing countries?
2007
A hard nut to crack! Implementing supply chain sustainability in an emerging economy
2014
Digitalization of learning resources in a HEI – a lean management perspective
2017
Service Innovation: A Service-Dominant Logic Perspective1
2015 Standout
Big Data, Big Insights? Advancing Service Innovation and Design With Machine Learning
2017
The moderating effect of Lean supply chain management on the impact of Lean shop floor practices on quality and inventory
2017
Achieving sustainable performance in a data-driven agriculture supply chain: A review for research and applications
2019 Standout
Supply chain management 4.0: a literature review and research framework
2020 Standout
Firm Innovativeness and Its Performance Outcomes: A Meta-Analytic Review and Theoretical Integration
2012 Standout
Artificial intelligence for the public sector: results of landscaping the use of AI in government across the European Union
2022 Standout
Environmental impacts as buying criteria for third party logistical services
2010
The expected contribution of Industry 4.0 technologies for industrial performance
2018 Standout
Resilience: the concept, a literature review and future directions
2011 Standout
Resilience in Business and Management Research: A Review of Influential Publications and a Research Agenda
2015 Standout
Corporate social responsibility in the food sector
2011 Standout
Business Models: Origin, Development and Future Research Perspectives
2015 Standout
Service Research Priorities in a Rapidly Changing Context
2015 Standout
Lean manufacturing: literature review and research issues
2014 Standout
Enabling innovative ability: knowledge sharing as a mediator
2014
Strategic Corporate Responsibility in the Food Chain
2011
Exploring sub-suppliers' compliance with corporate sustainability standards
2014
A sustainability paradox? Sustainable operations in the offshore oil and gas industry: The case of Petrobras
2016 Standout
Green supply chain management: A review and bibliometric analysis
2015 Standout
Works of Ian Stuart being referenced
Effective case research in operations management: a process perspective
2002 Standout
Learning to be lean: the influence of external information sources in lean improvements
2011
Designing and implementing new services: The challenges of integrating service systems
1997