Citation Impact
Citing Papers
DYSFUNCTIONAL CUSTOMER BEHAVIOR IN CROSS-BORDER E-COMMERCE: A JUSTICE-AFFECT-BEHAVIOR MODEL
2018
Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior1
2006 Standout
Trust and TAM in Online Shopping: An Integrated Model1
2003 Standout
Top managers’ environmental values, leadership, and stakeholder engagement in promoting environmental sustainability in the restaurant industry
2017
The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption
2000
Generation Z Within the Workforce and in the Workplace: A Bibliometric Analysis
2022 Standout
Experimental research in hospitality and tourism: a critical review
2016
Structural Equation Modeling and Regression: Guidelines for Research Practice
2000 Standout
A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example
2005 Standout
Service co-creation and value realisation
2012
Value propositions
2014 Standout
Predicting e-services adoption: a perceived risk facets perspective
2003 Standout
The utilization of e‐government services: citizen trust, innovation and acceptance factors*
2005 Standout
Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior
2002 Standout
Progression and development of information and communication technology research in hospitality and tourism
2019
Understanding Generation Z through collective consciousness: Impacts for hospitality work and employment
2020 Standout
Entrepreneurial Leadership and Sustainable Performance of Manufacturing SMEs in Malaysia: The Contingent Role of Entrepreneurial Bricolage
2020 Standout
Bibliometric studies in tourism
2016 Standout
Modelling linkages between flexible work arrangements' use and organizational outcomes
2018
MULHERES EM HOME OFFICE DURANTE A PANDEMIA DA COVID-19 E AS CONFIGURAÇÕES DO CONFLITO TRABALHO-FAMÍLIA
2020 Standout
Adoption of AI-based chatbots for hospitality and tourism
2020 Standout
The relationship between consumer complaining behavior and service recovery
2010
Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model
2003 Standout
Domo Arigato Mr. Roboto
2016 Standout
The Roles of Habit, Self-Efficacy, and Satisfaction in Driving Continued Use of Self-Service Technologies
2013
Exploring purchase intention in cross-border E-commerce: A three stage model
2019 Standout
Social Media in Tourism and Hospitality: A Literature Review
2013 Standout
The Technology Acceptance Model: Past, Present, and Future
2003 Standout
An empirical examination of individual and system characteristics on enhancing e-learning acceptance
2014 Standout
Hospitality marketing research: Recent trends and future directions
2011
Incorporating attitude towards Halal banking in an integrated service quality, satisfaction, trust and loyalty model in online Islamic banking context
2013 Standout
Works of Heejung Ro being referenced
Empowerment in hospitality organizations: Customer orientation and organizational support
2010
Moderator and mediator effects in hospitality research
2011
The impact of online reviews on attitude changes: The differential effects of review attributes and consumer knowledge
2016
The role of self-service technologies in restoring justice
2010
Discrete Negative Emotions and Customer Dissatisfaction Responses in a Casual Restaurant Setting
2007