Immediate Impact
55 standout
Citing Papers
Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth
2024 Standout
What drives tourists’ continuance intention to use ChatGPT for travel services? A stimulus-organism-response perspective
2024 Standout
Works of David Servera Francés being referenced
From retail innovation and image to loyalty: moderating effects of product type
2018
Author Peers
| Author | Last Decade | Papers | Cites | |||
|---|---|---|---|---|---|---|
| David Servera Francés | 209 | 233 | 124 | 24 | 458 | |
| Rocío Rodríguez | 135 | 145 | 184 | 41 | 450 | |
| Miklós Pakurár | 129 | 161 | 144 | 14 | 483 | |
| Yonghwi Noh | 190 | 198 | 182 | 16 | 490 | |
| Katri Ojasalo | 175 | 197 | 99 | 12 | 428 | |
| Rupinder P. Jindal | 199 | 289 | 111 | 19 | 510 | |
| Jie J. Zhang | 124 | 266 | 172 | 23 | 440 | |
| Christian Nedu Osakwe | 116 | 199 | 95 | 33 | 443 | |
| Vicente Guerola-Navarro | 102 | 126 | 126 | 28 | 487 | |
| Reihaneh Alsadat Tabaeeian | 117 | 135 | 92 | 25 | 388 | |
| Kevin Kuan‐Shun Chiu | 100 | 118 | 196 | 14 | 473 |
All Works
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