Standout Papers

The relationships among service quality, perceived value, customer satisfaction, and post-purcha... 2009 2026 2014 2020 912
  1. The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services (2009)
    Ying‐Feng Kuo, Chi-Ming Wu et al. Computers in Human Behavior

Immediate Impact

53 standout
Sub-graph 1 of 19

Citing Papers

Enhancing trust in online grocery shopping through generative AI chatbots
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Artificial intelligence and consumer behavior: From predictive to generative AI
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2 intermediate papers

Works of Chi-Ming Wu being referenced

Satisfaction and post-purchase intentions with service recovery of online shopping websites: Perspectives on perceived justice and emotions
2011
The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services
2009 Standout

Author Peers

Author Last Decade Papers Cites
Chi-Ming Wu 49 28 573 688 577 9 1.3k
Mohammad M. Rahman 2 577 373 1212 16 1.7k
Mina Tajvidi 9 464 298 862 28 1.3k
Che-Hui Lien 6 1 432 329 812 20 1.7k
Yuping Liu 3 2 404 676 624 27 1.5k
Timo Koivumäki 8 278 128 284 40 1.0k
Ahuja 127 21 496 293 534 27 1.3k
Chiara Longoni 7 174 87 587 16 1.7k
Chunmei Gan 8 538 171 906 27 1.4k
Yuchen Chen 19 1 260 172 535 27 994
Yuzhi Cao 378 924 297 746 11 1.6k

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