Immediate Impact
43 standout
Citing Papers
Can AI chatbots help retain customers? Impact of AI service quality on customer loyalty
2023 Standout
Digital workplace and organization performance: Moderating role of digital leadership capability
2023 Standout
Works of Charles Lamb being referenced
Measuring architectural design service quality
1993
Author Peers
| Author | Last Decade | Papers | Cites | |||||
|---|---|---|---|---|---|---|---|---|
| Charles Lamb | 1 | 3 | 25 | 18 | 31 | 67 | ||
| Brooks McNamara | 1 | 7 | 21 | 3 | 27 | 89 | ||
| T. Michael Ruddy | 1 | 48 | 7 | 6 | 26 | 108 | ||
| Michael Kreyling | 2 | 9 | 35 | 3 | 24 | 75 | ||
| John Dos Passos | 2 | 2 | 14 | 28 | 2 | 28 | 81 | |
| John Ferling | 2 | 36 | 4 | 5 | 33 | 75 | ||
| Harriet Martineau | 4 | 2 | 9 | 21 | 2 | 32 | 91 | |
| Felicia Hardison Londré | 3 | 8 | 28 | 2 | 21 | 84 | ||
| Christopher Moran | 126 | 11 | 4 | 27 | 171 | |||
| William B. Hesseltine | 1 | 29 | 7 | 2 | 23 | 73 | ||
| John Cunningham | 1 | 7 | 12 | 3 | 26 | 72 |
All Works
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