Citation Impact

42 standout
Sub-graph 1 of 21

Citing Papers

Digital transformation: A multidisciplinary perspective and future research agenda
2024 Standout
Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth
2024 Standout
2 intermediate papers

Works of Carolin Kaiser being referenced

Social media monitoring: What can marketers learn from Facebook brand photos?
2019
Mining consumer dialog in online forums
2012

Author Peers

Author SPS Artificial Intelligence Information Systems Marketing Last Decade Papers Cites
Carolin Kaiser 85 42 18 35 13 145
K. Muthuramu 23 631
Qinglong Wang 2 17 18 13 429
Kathleen M. Kershaw 5 161
Ilana Kogan 13 361
L. D. Gaultney 6 43 3 20 322

All Works

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Rankless by CCL
2026