Standout Papers

Enhancing hospitality experience with service robots: the mediating role of rapport building 2019 2026 2021 2023 287
  1. Enhancing hospitality experience with service robots: the mediating role of rapport building (2019)
    Hailian Qiu, Minglong Li et al. Journal of Hospitality Marketing & Management

Immediate Impact

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Citing Papers

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Works of Boyang Shu being referenced

Enhancing hospitality experience with service robots: the mediating role of rapport building
2019 Standout

Author Peers

Author Last Decade Papers Cites
Boyang Shu 196 124 5 246 4 320
Kassandra Ross 148 81 200 2 279
Mehmet Okan 99 94 146 11 261
Moritz Jörling 127 123 241 6 349
Sarah Köcher 126 47 132 6 282
Grazia Murtarelli 179 41 102 12 350
Mengying Zhang 95 116 4 182 12 258
Alexander J. Kull 139 33 1 103 6 289
Chin-Yao Tseng 158 38 3 137 8 269
Yu‐Shan Huang 183 86 2 148 14 363
Lea Reis 134 49 103 11 341

All Works

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2026