Citation Impact
Citing Papers
The impact of online reviews on hotel booking intentions and perception of trust
2011
Progress on information and communication technologies in hospitality and tourism
2014
Smart tourism: foundations and developments
2015 Standout
eWOM persuasiveness: do eWOM platforms and product type matter?
2015
Learning From Reviews: The Selection Effect and the Speed of Learning
2022 StandoutNobel
The determinants of online customer ratings: a combined domain ontology and topic text analytics approach
2016
User-Generated Content as a Research Mode in Tourism and Hospitality Applications: Topics, Methods, and Software
2014
Timeshare research: a synthesis of forty years of publications
2016
Understanding the topics of export cross-border e-commerce consumers feedback: an LDA approach
2019
Tourism analytics with massive user-generated content: A case study of Barcelona
2015 Standout
Twenty‐Five Years of Word‐of‐Mouth Studies: A Critical Review of Tourism Research
2014
Bibliometric studies in tourism
2016 Standout
20 years of Electronic Commerce Research
2021 Standout
What We Know and Don't Know about Online Word-of-Mouth: A Review and Synthesis of the Literature
2014 Standout
Exploring the relationship between big data analytics capability and competitive performance: The mediating roles of dynamic and operational capabilities
2019 Standout
Exploring purchase intention in cross-border E-commerce: A three stage model
2019 Standout
Social Media in Tourism and Hospitality: A Literature Review
2013 Standout
Airbnb: disruptive innovation and the rise of an informal tourism accommodation sector
2013 Standout
Helpfulness of user-generated reviews as a function of review sentiment, product type and information quality
2015
How to conduct a bibliometric analysis: An overview and guidelines
2021 Standout
Intelligent Manufacturing in the Context of Industry 4.0: A Review
2017 Standout
What can big data and text analytics tell us about hotel guest experience and satisfaction?
2014
Works of Betsy Bender Stringam being referenced
An Analysis of Word-of-Mouse Ratings and Guest Comments of Online Hotel Distribution Sites
2010
Are pictures worth a thousand room nights? Success factors for hotel web site design
2010
Assessing the Importance and Relationships of Ratings on User-Generated Traveler Reviews
2010
A comparison of vacation ownership amenities with hotel and resort hotel amenities
2008
An integrative approach to assess qualitative and quantitative consumer feedback
2008
Timeshare and vacation ownership executives’ analysis of the industry and the future
2010