Citation Impact
Citing Papers
Industry 4.0 for SMEs
2020
The duality of digital and environmental orientations in the context of SMEs: Implications for innovation performance
2020 Standout
Designing, implementing and updating performance measurement systems
2000 Standout
The industrial management of SMEs in the era of Industry 4.0
2017 Standout
A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach
2012
Can the demographic and subjective norms influence the adoption of mobile banking?
2012 Standout
Platformance-Based Cross-Border Import Retail E-Commerce Service Quality Evaluation Using an Artificial Neural Network Analysis
2022 Standout
The nature of the service quality and satisfaction relationship
2008
Are TQM practices supporting customer satisfaction and service quality?
2011
The relationships between market orientation, learning orientation, financial literacy, on the knowledge competence, innovation, and performance of small and medium textile industries in Java and Bali
2020 Standout
The effect of digitalization on business performance: An applied study of KIBS
2021 Standout
Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization
2020 Standout
The Use of the Balanced Scorecard in Small Companies
2013
Pengaruh literasi keuangan terhadap kinerja dan keberlangsungan UMKM di Jawa Tengah
2016 Standout
The role of information technology use for increasing consumer informedness in cross-border electronic commerce: An empirical study
2019
The Mediating Effect of Patient Satisfaction in the Patients' Perceptions of Healthcare Quality – Patient Trust Relationship
2011 Standout
The Effects of Online Shopping Context Cues on Consumers’ Purchase Intention for Cross-Border E-Commerce Sustainability
2019 Standout
Using Digital Service Inventories to Create Customer Value
2015
Innovation types and performance in growing UK SMEs
2007
Strategy development by SMEs for competitiveness: a review
2008 Standout
Firm size and sustainable performance in food supply chains: Insights from Greek SMEs
2014
Organizational culture and leadership
2012 Standout
SME Managers and Financial Literacy
2017 Standout
Performance measures in English small and medium enterprises: survey results
2006
Performance measurement systems in SMEs: A review for a research agenda
2005
Managerial practices and the productivity of knowledge‐intensive service businesses: An analysis of digital/IT and cash management practices
2018
Innovation capabilities and performance: are they truly linked in SMEs?
2018 Standout
The effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador Hotels and Resorts, Indonesia
2017 Standout
Achieving sustainable performance in a data-driven agriculture supply chain: A review for research and applications
2019 Standout
Exploring purchase intention in cross-border E-commerce: A three stage model
2019 Standout
Towards a new model of success and performance in SMEs
2012
Innovation practice and its performance implications in small and medium enterprises (SMEs) in the manufacturing sector: a resource‐based view
2010
Coproduction of healthcare service
2015 Standout
Improving control through effective performance measurement in SMEs
2001
A Review of Further Directions for Artificial Intelligence, Machine Learning, and Deep Learning in Smart Logistics
2020 Standout
Works of Andi Smart being referenced
Customer satisfaction and service quality in UK financial services
2007
Theory and practice in SME performance measurement systems
2001