Contextual Design: Defining Customer-Centered Systems

1.8k indexed citations

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This paper, published in 1997, received 1.8k indexed citations. Written by Hugh Beyer and Karen Holtzblatt covering the research area of Management of Technology and Innovation, Human-Computer Interaction and Information Systems. It is primarily cited by scholars working on Human-Computer Interaction (955 citations), Information Systems (397 citations) and Sociology and Political Science (348 citations). Published in Medical Entomology and Zoology.

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This paper is also available at doi.org/w67711766.

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