Citation Impact
Citing Papers
Exploring the effect of digital transformation on Firms’ innovation performance
2023 Standout
Demystifying consumer digital cocreated value: Social presence theory-informed framework and propositions
2020
An integrated DEMATEL-ANP approach for renewable energy resources selection in Turkey
2016 Standout
A meta‐analysis of customer engagement behaviour
2020
Contextual, structural and behavioural factors influencing the adoption of industrialised building systems: a review
2017
Setting the future of digital and social media marketing research: Perspectives and research propositions
2020
Merger and acquisition evaluation and decision making model
2011
Intelligent influencer marketing: how AI-powered virtual influencers outperform human influencers
2023 Standout
Rise of the Machines? Customer Engagement in Automated Service Interactions
2021 Standout
Customer loyalty: a review and future directions with a special focus on the hospitality industry
2015
Promoting the quality of hospital service for children with developmental delays
2011
Bibliometric studies in tourism
2016 Standout
A study of artificial intelligence on employee performance and work engagement: the moderating role of change leadership
2022 Standout
Meta‐analysis and traditional systematic literature reviews—What, why, when, where, and how?
2022 Standout
Designing conceptual articles: four approaches
2020 Standout
Adoption and use of technology in small business environments
2011
Advanced Modelling of Soil Organic Carbon Content in Coal Mining Areas Using Integrated Spectral Analysis: A Dengcao Coal Mine Case Study
2024 Standout
A systematic review of research on innovation in hospitality and tourism
2016 Standout
Utilization of text mining as a big data analysis tool for food science and nutrition
2020
Impact of COVID-19 pandemic on information management research and practice: Transforming education, work and life
2020 Standout
Patterns of innovation in tourism ‘Small and Medium-size Enterprises’
2012
Critical evaluation of off-site construction research: A Scientometric analysis
2018 Standout
What We Know and Don't Know about Online Word-of-Mouth: A Review and Synthesis of the Literature
2014 Standout
The effects of digital transformation on innovation and productivity: Firm-level evidence of South African manufacturing micro and small enterprises
2022
Customer participation in services: domain, scope, and boundaries
2017
S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM
2016
Virtual agents and flow experience: An empirical examination of AI-powered chatbots
2022
The impact of service innovation on firm performance
2012
Demystifying the effects of perceived risk and fear on customer engagement, co-creation and revisit intention during COVID-19: A protection motivation theory approach
2021
Works of Wafa Hammedi being referenced
Tailoring open government data portals for lay citizens: A gamification theory approach
2022
The value of social media for innovation: A capability perspective
2018
Online customer engagement
2015
Cocreated brand value: theoretical model and propositions
2021
Beyond traditional word‐of‐mouth
2013
Customer brand engagement during service lockdown
2020
Technology‐based service proposal screening and decision‐making effectiveness
2011