Immediate Impact
6 standout
Citing Papers
Can AI chatbots help retain customers? Impact of AI service quality on customer loyalty
2023 Standout
Digital technologies and firm performance: The role of digital organisational culture
2020 Standout
Works of V. Trecordi being referenced
Voice over Internet protocol and human-assisted e-commerce
1999
Author Peers
| Author | Last Decade | Papers | Cites | |||
|---|---|---|---|---|---|---|
| V. Trecordi | 89 | 76 | 6 | 15 | 100 | |
| Oliver Yu | 134 | 120 | 4 | 16 | 161 | |
| Yong He | 148 | 109 | 4 | 13 | 174 | |
| Marek Michalski | 57 | 84 | 5 | 15 | 107 | |
| Nicolas Kuhn | 154 | 99 | 4 | 15 | 174 | |
| Andrea Francini | 96 | 58 | 6 | 13 | 106 | |
| Wojciech Burakowski | 74 | 57 | 5 | 19 | 84 | |
| Ryutaro Kawamura | 137 | 107 | 3 | 21 | 167 | |
| András Rácz | 85 | 86 | 11 | 11 | 107 | |
| Yi Zhang | 184 | 156 | 8 | 12 | 193 | |
| Farooq Anjum | 132 | 63 | 6 | 17 | 139 |
All Works
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