Citation Impact
Citing Papers
Quality Management in Systems Development: An Organizational System Perspective1
2000
The Effects of Customizability and Reusability on Perceived Process and Competitive Performance of Software Firms1
1998
Transformational Technologies and the Creation of New Work Practices: Making Implicit Knowledge Explicit in Task-Based Offshoring1
2008
Six Myths of Information and Markets: Information Technology Networks, Electronic Commerce, and the Battle for Consumer Surplus1
1999
Understanding the Link Between Information Technology Capability and Organizational Agility: An Empirical Examination1
2011 Standout
Specifying Formative Constructs in Information Systems Research1
2007 Standout
Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms1
2003 Standout
Computing in Everyday Life: A Call for Research on Experiential Computing1
2010 Standout
Firm Performance Impacts of Digitally Enabled Supply Chain Integration Capabilities1
2006 Standout
How Information Management Capability Influences Firm Performance1
2011
Offshore outsourcing of professional services: A transaction cost economics perspective
2007 Standout
A new criterion for assessing discriminant validity in variance-based structural equation modeling
2014 Standout
How different is professional service operations management?
2011
Supplier innovativeness, organizational learning styles and manufacturer performance: An empirical assessment
2010
Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance
2013
The REDCap consortium: Building an international community of software platform partners
2019 Standout
A Contigency Model for Requirements Development
2007
A typology of offshoring and outsourcing in electronically transmitted services
2007
Service Systems
2014
Supply chain management with lean production and RFID application: A case study
2012
An RFID application in large job shop remanufacturing operations
2011
A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents
2007 Standout
The Creation of Output and Quality in Services: A Framework to Analyze Information Technology‐Worker Systems
2004
Product services for a resource-efficient and circular economy – a review
2013 Standout
Fortune favors the prepared: How SMEs approach business model innovations in Industry 4.0
2018 Standout
Intelligent IoT-Enabled System in Green Supply Chain using Integrated FCM Method
2015
Understanding Customer Experience Throughout the Customer Journey
2016 Standout
Digital Business Strategy: Toward a Next Generation of Insights
2013 Standout
Now IT's Personal: Offshoring and the Shifting Skill Composition of the U.S. Information Technology Workforce
2012
Designing a service science discipline with discipline
2008
The Modern Call Center: A Multi‐Disciplinary Perspective on Operations Management Research
2007
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
2003 Standout
Internet of things and supply chain management: a literature review
2017 Standout
Service Design for Experience-Centric Services
2009
The Causes of Corporate Refocusing
1992
On value and value co-creation: A service systems and service logic perspective
2008 Standout
Digitalization of the EU Economies and People at Risk of Poverty or Social Exclusion
2020 Standout
Study on the Relationship between CSR and Financial Performance
2019 Standout
Digital Economics
2019 Standout
Personnel scheduling: A literature review
2012 Standout
Analysing information systems evaluation: another look at an old problem
1998
Synthesizing information systems knowledge: A typology of literature reviews
2014 Standout
A comprehensive review of big data analytics throughout product lifecycle to support sustainable smart manufacturing: A framework, challenges and future research directions
2018 Standout
Bibliometric Methods in Management and Organization
2014 Standout
How information technology automates and augments processes: Insights from Artificial‐Intelligence‐based systems in professional service operations
2022 Standout
An integrated approach for interdependent information system project selection
2001
Social Safety of Society for Developing Countries to Meet Sustainable Development Standards: Indicators, Level, Strategic Benchmarks (with Calculations Based on the Case Study of Ukraine)
2020 Standout
Project‐Level Reuse Factors: Drivers for Variation within Software Development Environments*
2003
A simple method to improve the consistency ratio of the pair-wise comparison matrix in ANP
2011 Standout
Improving the measures of real earnings management
2019 Standout
Big data analytics as an operational excellence approach to enhance sustainable supply chain performance
2019 Standout
Using analytic network process and goal programming for interdependent information system project selection
2000
Using the analytic network process (ANP) in a SWOT analysis – A case study for a textile firm
2007 Standout
Should Intangible Investments Be Reported Separately or Commingled with Operating Expenses? New Evidence
2017
ICT in multimodal transport and technological trends: Unleashing potential for the future
2014
RFID as an Enabler of Improved Manufacturing Performance*
2008
A NETWORK ANALYSIS OF TOURISM RESEARCH
2013 Standout
Research themes, concepts and relationships
2008
Internet of Things in Industries: A Survey
2014 Standout
Information systems strategy: Past, present, future?
2012
Bibliometric studies in tourism
2016 Standout
A Design Science Research Methodology for Information Systems Research
2007 Standout
Big data analytics and firm performance: Effects of dynamic capabilities
2016 Standout
Institutions and axioms: an extension and update of service-dominant logic
2015 Standout
The impact of prior firm financial performance on subsequent corporate reputation
1996
Role of Government to Enhance Digital Transformation in Small Service Business
2021 Standout
Customer Efficiency, Channel Usage, and Firm Performance in Retail Banking
2007
RFID systems in libraries: An empirical examination of factors affecting system use and user satisfaction
2012
Development of a framework for implementation of lean manufacturing systems
2009
On the Fintech Revolution: Interpreting the Forces of Innovation, Disruption, and Transformation in Financial Services
2018 Standout
Barriers to adoption of software reuse
2003
Service versus Manufacturing Innovation*
2011
The Effect of Service Quality and Partnership on the Outsourcing of Information Systems Functions
1996
Operations in Financial Services—An Overview
2010
‘Lean first, then automate’: a framework for process improvement in pure service companies. A case study
2012
A computerized quality function deployment approach for retail services
1996
Empirical investigation of data analytics capability and organizational flexibility as complements to supply chain resilience
2019 Standout
Diversification's effect on firm value
1995 Standout
Operations research from 1913 to 2013
2014
Unveiling the impact of the adoption of digital technologies on firms’ innovation performance
2021 Standout
Information Processing Design Choices, Strategy, and Risk Management Performance
2006
Understanding digital transformation: A review and a research agenda
2019 Standout
Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust
2017 Standout
Effect of Information Systems Resources and Capabilities on Firm Performance: A Resource-Based Perspective
2005 Standout
Development of a fuzzy ANP based SWOT analysis for the airline industry in Turkey
2011 Standout
Towards an operations strategy for product‐centric servitization
2009
Quality function deployment: A literature review
2002 Standout
The impact of digital technology and Industry 4.0 on the ripple effect and supply chain risk analytics
2018 Standout
Big data analytics capability for improved performance of higher education institutions in the Era of IR 4.0: A multi-analytical SEM & ANN perspective.
2021 Standout
Detecting salient themes in financial marketing research from 1961 to 2010
2012
A Framework for Examining the Interface between Operations and Information Systems: Implications for Research in the New Millennium*
1999
Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance1
2013
Operations strategy for the effective delivery of integrated industrial product‐service offerings
2011
The sustainability balanced scorecard as a framework for selecting socially responsible investment: an effective MCDM model
2008 Standout
50th Anniversary Article: The Evolution of Research on Information Systems: A Fiftieth-Year Survey of the Literature in Management Science
2004
Incentive issues in performance-based outsourcing contracts in the UK defence industry: a simulation study
2012
Information systems outsourcing: A literature analysis
2006
Operations Research (OR) in Service Industries: A Comprehensive Review
2013
Service Research Priorities in a Rapidly Changing Context
2015 Standout
Lean manufacturing: literature review and research issues
2014 Standout
A software reuse measure: Monitoring an enterprise-level model driven development process
1999
An examination of consumer sentiment toward offshored services
2010 Standout
Why Are Successive Cohorts of Listed Firms Persistently Riskier?
2016
Works of Uday Apte being referenced
Information Services in the US Economy: Value, Jobs, and Management Implications
2008
Reusability-Based Strategy for Development of Information Systems: Implementation Experience of a Bank
1990
A history of research in service operations: What's the big idea?
2006
An Analysis of the Production Line versus the Case Manager Approach to Information Intensive Services*
1999
Operations management in the information economy: Information products, processes, and chains
2006
Applying lean manufacturing principles to information intensive services
2004
Information Services in the U.S. Economy: Value, Jobs, and Management Implications
2008
Analysis and Improvement of Information‐Intensive Services: Evidence from Insurance Claims Handling Operations
2010
Quality Management at Kentucky Fried Chicken
1995
High tech or high touch? Efficient channel strategies for delivering financial services
1993
Domestic and Global Outsourcing Practices of America's Most Effective is Users
1995
What Is the Right RFID for Your Process
2006
Global outsourcing of information systems and processing services
1990
Global Disaggregation of Information-Intensive Services
1995
When is RFID right for your service?
2009
Interest Rate Swaps : A Bargaining Game Solution
1992
Is Outsourcing Practices in the Usa, Japan and Finland: A Comparative Study
1997
IS outsourcing practices in the USA, Japan and Finland: a comparative study
1997
Catalog Forecasting System : A Graphics-Based Decision Support System
1992
Operations in the Service Industries: Introduction to the Special Issue
2008
Domestic and global outsourcing practices of America's most effective IS users
1995
The Impact of Check Sequencing on NSF (Not-Sufficient Funds) Fees
2004