Citation Impact
Citing Papers
Effects of Valence and Extremity of eWOM on Attitude toward the Brand and Website
2009
Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics
2010 Standout
How artificial intelligence will change the future of marketing
2019 Standout
Employee adjustment and well-being in the era of COVID-19: Implications for human resource management
2020 Standout
Trust, trustworthiness, and trust propensity: A meta-analytic test of their unique relationships with risk taking and job performance.
2007 Standout
The job satisfaction–job performance relationship: A qualitative and quantitative review.
2001 Standout
Trust in leadership: Meta-analytic findings and implications for research and practice.
2002 Standout
Leadership styles and outcome patterns for the nursing workforce and work environment: A systematic review
2018 Standout
The Effect of Physical Height on Workplace Success and Income: Preliminary Test of a Theoretical Model.
2004
Leadership styles and outcome patterns for the nursing workforce and work environment: A systematic review
2009 Standout
Word of Mouth for Movies: Its Dynamics and Impact on Box Office Revenue
2006 Standout
The Effect of Corporate Social Responsibility (CSR) Activities on Companies With Bad Reputations
2006
A survey on opinion mining and sentiment analysis: Tasks, approaches and applications
2015 Standout
The Construct of State-Level Suspicion
2013
1 Constitutional Amendments: “Materializing” Organizational Communication
2009 Standout
Undervalued or Overvalued Customers: Capturing Total Customer Engagement Value
2010 Standout
Understanding Customer Experience Throughout the Customer Journey
2016 Standout
Artificial intelligence in drug discovery and development
2020 Standout
Opinion Mining and Sentiment Analysis
2008 Standout
Sales profession and professionals in the age of digitization and artificial intelligence technologies: concepts, priorities, and questions
2019
The impact of word-of-mouth communication on attribute evaluation
2009
Perceived ‘usefulness’ of online consumer reviews: An exploratory investigation across three services categories
2012
Perceived Organizational Support as a Moderator of Emotional Labor/Outcomes Relationships
2009
The impact of electronic word-of-mouth communication: A literature analysis and integrative model
2012 Standout
Job Engagement: Antecedents and Effects on Job Performance
2010 Standout
Do online reviews matter? — An empirical investigation of panel data
2008 Standout
How should a company respond to a product harm crisis? The role of corporate reputation and consumer-based cues
2006
1 Blockchain’s roles in meeting key supply chain management objectives
2017 Standout
Effects of conflicting aggregated rating on eWOM review credibility and diagnosticity: The moderating role of review valence
2012
‘To trust or not to trust’: The impact of social media influencers on the reputation of corporate brands in crisis
2020
Intelligent influencer marketing: how AI-powered virtual influencers outperform human influencers
2023 Standout
Strategic talent management: A review and research agenda
2009 Standout
When does electronic word-of-mouth matter? A study of consumer product reviews
2010
Unlocking the mask: a look at the process by which authentic leaders impact follower attitudes and behaviors
2004 Standout
Customer Experience Creation: Determinants, Dynamics and Management Strategies
2009 Standout
Organizational Response to Adversity: Fusing Crisis Management and Resilience Research Streams
2017 Standout
CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT
2005 Standout
The impact of online user reviews on hotel room sales
2008 Standout
Determinants of consumer engagement in electronic word-of-mouth (eWOM) in social networking sites
2011 Standout
Bibliometric studies in tourism
2016 Standout
Electronic word-of-mouth in hospitality and tourism management
2007 Standout
Brands and Branding: Research Findings and Future Priorities
2006
Logistics Service Quality as a Segment-Customized Process
2001
The Sales Manager as a Role Model: Effects on Trust, Job Satisfaction, and Performance of Salespeople
1997
Cross-Cultural Organizational Behavior
2006
The impact of efficacy on work attitudes across cultures
2005
Dark marketing: ghost in the machine or skeleton in the cupboard?
2012
Leadership: Current Theories, Research, and Future Directions
2008 Standout
Advances in Career Theory and Research: A Critical Review and Agenda for Future Exploration
2009 Standout
Users of the world, unite! The challenges and opportunities of Social Media
2009 Standout
Customer-to-Customer Interactions: Broadening the Scope of Word of Mouth Research
2010
Abusive Supervision in Work Organizations: Review, Synthesis, and Research Agenda
2007 Standout
Information and communication technology overload and social networking service fatigue: A stress perspective
2015 Standout
Explainable Artificial Intelligence (XAI): What we know and what is left to attain Trustworthy Artificial Intelligence
2023 Standout
Hospitality marketing research
1998
Organizational Climate and Culture
2012 Standout
Perceptions of Organisational Subculture and their Significance for Organisational Commitment
2005
Maximizing Business Returns to Corporate Social Responsibility (CSR): The Role of CSR Communication
2010 Standout
Person–organization fit, OCB and performance appraisal: Evidence from matched supervisor–salesperson data set in a Spanish context
2008
Servant Leadership: A Review and Synthesis
2010 Standout
How gamification marketing activities motivate desirable consumer behaviors: Focusing on the role of brand love
2018 Standout
Measuring the impact of positive and negative word of mouth on brand purchase probability
2008
What We Know and Don't Know about Online Word-of-Mouth: A Review and Synthesis of the Literature
2014 Standout
Building effective organizations: transformational leadership, collectivist orientation, work-related attitudes and withdrawal behaviours in three emerging economies
2003
Electronic word of mouth (eWOM)
2009
Effects of Word-of-Mouth versus Traditional Marketing: Findings from an Internet Social Networking Site
2009 Standout
Exploring purchase intention in cross-border E-commerce: A three stage model
2019 Standout
Hotel employee's artificial intelligence and robotics awareness and its impact on turnover intention: The moderating roles of perceived organizational support and competitive psychological climate
2019 Standout
Role of social media in online travel information search
2009 Standout
Complaining to the Masses: The Role of Protest Framing in Customer-Created Complaint Web Sites
2006
Travel Blogs and the Implications for Destination Marketing
2007
Consumer Awareness and Use of Product Review Websites
2005
Emerging Positive Organizational Behavior
2007 Standout
Examining the Impact of Servant Leadership on Salesperson’s Turnover Intention
2009
Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics
2010 Standout
Servant Leadership: A systematic review and call for future research
2018 Standout
Progress in dark tourism and thanatourism research: An uneasy relationship with heritage tourism
2017 Standout
Word of Mouth for Movies: Its Dynamics and Impact on Box Office Revenue
2006 Standout
Factors affecting consumers' trust in online product reviews
2012
Works of Thomas E. DeCarlo being referenced
Impact of Salesperson Attraction on Sales Managers’ Attributions and Feedback
1996
Salesperson Performance Attribution Processes and the Formation of Expectancy Estimates
1997
The Effects of Sales Message and Suspicion of Ulterior Motives on Salesperson Evaluation
2005
Consumers’ Responses to Negative Word‐of‐Mouth Communication: An Attribution Theory Perspective
2001
Leadership Behavior and Organizational Commitment: A Comparative Study of American and Indian Salespersons
1999
Identifying effective hunters and farmers in the salesforce: a dispositional–situational framework
2015
With suspicious (but happy) minds: Mood's ability to neutralize the effects of suspicion on persuasion
2009
Impact of Salesperson Attraction on Sales Managers' Attributions and Feedback
1996
Physical Attractiveness on Cognitive Evaluations of Saleswomen’s Performance
1999
The Relationship of Pre-entry Variables to Early Employment Organizational Commitment
1996
Influence of Managerial Behaviors and Job Autonomy on Job Satisfaction of Industrial Salespersons
1999
Salesperson knowledge distinctions and sales performance
2014