Immediate Impact

52 standout
Sub-graph 1 of 24

Citing Papers

Embracing artificial intelligence (AI) with job crafting: Exploring trickle-down effect and employees’ outcomes
2024 Standout
Can AI chatbots help retain customers? Impact of AI service quality on customer loyalty
2023 Standout
3 intermediate papers

Works of Susanne Bay being referenced

How to Overcome Disorientation in Mobile Phone Menus: A Comparison of Two Different Types of Navigation Aids
2006
How older adults meet complexity: Aging effects on the usability of different mobile phones
2005

Author Peers

Author Last Decade Papers Cites
Susanne Bay 83 11 6 84 44 9 214
Mary Zajicek 107 7 8 170 31 13 284
Sven Schmutz 75 1 3 42 35 10 281
Beth Meyer 34 13 7 118 31 8 261
Virginica Rusu 121 1 28 55 10 217
Audrey Syme 96 8 4 191 25 7 259
Hartmut Wandke 25 1 9 68 51 14 176
Qingchuan Li 27 6 4 51 50 15 183
Daniel Harrison 169 4 40 39 18 278
Paul W. Smith 86 3 2 16 31 7 253
William R. Hazlewood 116 8 1 24 15 7 226

All Works

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Rankless by CCL
2026