Citation Impact
Citing Papers
Towards a theory of supply chain management: the constructs and measurements
2004 Standout
The impact of supply chain integration on performance: A contingency and configuration approach
2009 Standout
Characteristics of the research on reverse logistics (1995–2005)
2006
Reverse logistics and closed-loop supply chain: A comprehensive review to explore the future
2014 Standout
Strategic purchasing, supply management, and firm performance
2004 Standout
A typology of offshoring and outsourcing in electronically transmitted services
2007
A joint location and outsourcing sustainability analysis for a strategic offshoring decision
2009
The impact of the level of customer satisfaction on the quality of e-commerce services
2019 Standout
The impact of green entrepreneurial orientation, market orientation and green supply chain management practices on sustainable firm performance
2020 Standout
Product services for a resource-efficient and circular economy – a review
2013 Standout
A literature review and a case study of sustainable supply chains with a focus on metrics
2012 Standout
A Comprehensive Model for Assessing the Quality and Productivity of the Information Systems Function
1997
SWOT analysis applications: An integrative literature review
2021 Standout
Measuring information systems success: models, dimensions, measures, and interrelationships
2008 Standout
Effects of service quality and customer satisfaction on loyalty of bank customers
2021 Standout
Implementation of ISO 9000 quality systems in Greek enterprises
1999 Standout
Transformational leadership influence on organizational performance through organizational learning and innovation
2011
E-logistics in China: basic problems, manageable concerns and intractable solutions
2003
Application of planning models in the agri-food supply chain: A review
2008 Standout
Cross-border B2C e-commerce to Greater China and the role of logistics: a literature review
2017 Standout
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
2003 Standout
Supply chain performance measurement: a literature review
2009 Standout
Service Management—Academic Issues and Scholarly Reflections from Operations Management Researchers*
2007
Identifying potentially disruptive trends by means of keyword network analysis
2017
The influence of greening the suppliers and green innovation on environmental performance and competitive advantage in Taiwan
2011 Standout
Information systems in supply chain integration and management
2003 Standout
Understanding supply chain management: critical research and a theoretical framework
2003
Managing Successful Organizational Change in the Public Sector
2006 Standout
Instructional designers’ roles in emergency remote teaching during COVID-19
2021 Standout
How supply competency affects FDI decisions: Some insights
2013
Exploring SWOT analysis – where are we now?
2010 Standout
Service quality, customer satisfaction and loyalty in automobile repair services sector
2015 Standout
Promoting Development through Multimodal Freight Transport in Bangladesh
2006
A model for aircraft evaluation to support strategic decisions
2015
Integrating sustainability into supplier selection with grey system and rough set methodologies
2009 Standout
TOTAL QUALITY MANAGEMENT: A LITERATURE REVIEW AND AN AGENDA FOR FUTURE RESEARCH
1995
Una propuesta metodológica para la realización de búsquedas sistemáticas de bibliografía (A methodological proposal for the systematic literature review)
2010 Standout
The influence of entrepreneurial, market, knowledge management orientations on cleaner production and the sustainable competitive advantage
2017
BUILDING A MORE COMPLETE THEORY OF SUSTAINABLE SUPPLY CHAIN MANAGEMENT USING CASE STUDIES OF 10 EXEMPLARS
2009 Standout
Big data and predictive analytics for supply chain and organizational performance
2016 Standout
A systematic review of research on innovation in hospitality and tourism
2016 Standout
Service learning in higher education: a systematic literature review
2019 Standout
Investigating the linkage between total quality management and environmentally responsible manufacturing
2000
Global supply chain design: A literature review and critique
2005
MULTIPLE CRITERIA DECISION-MAKING TECHNIQUES IN TRANSPORTATION SYSTEMS: A SYSTEMATIC REVIEW OF THE STATE OF THE ART LITERATURE
2015 Standout
Issues in reverse supply chain, part III: classification and simple analysis
2009
How gamification marketing activities motivate desirable consumer behaviors: Focusing on the role of brand love
2018 Standout
Innovation capabilities and performance: are they truly linked in SMEs?
2018 Standout
Service Innovation: A Service-Dominant Logic Perspective1
2015 Standout
Pandemic and Social Work: Exploring Finnish Social Workers’ Experiences through a SWOT Analysis
2021 Standout
Applying loss aversion to investigate service quality in logistics
2010
Bitcoin, Blockchain and Fintech: a systematic review and case studies in the supply chain
2019 Standout
A pro-active and collaborative approach to reverse logistics—a case study
2007
Impact of service quality on customer satisfaction in Malaysia airlines: A PLS-SEM approach
2018
Selection and implementation of advanced manufacturing technologies
1995
Effecting Change in a Reform Context
2001
An integrated model of perceived service quality and customer loyalty: an empirical examination of the mediation effects of customer satisfaction and customer trust
2011
Lean manufacturing: literature review and research issues
2014 Standout
An examination of consumer sentiment toward offshored services
2010 Standout
An empirical study of employee loyalty, service quality and firm performance in the service industry
2009
The successful management of a small logistics company
2003
Consensus measurement in Delphi studies
2012 Standout
Organizational Citizenship Behavior Role in Mediating the Effect of Transformational Leadership, Job Satisfaction on Employee Performance: Studies in PT Bank Syariah Mandiri Malang East Java
2013 Standout
Facility location and supply chain management – A review
2008 Standout
Manufacturing strategy
2001
Understanding big data analytics capabilities in supply chain management: Unravelling the issues, challenges and implications for practice
2017 Standout
Works of Sunil Babbar being referenced
Mine Customer Experiences
2002
International operations management research
2000
Computer Integrated Flexible Manufacturing: AnImplementation Framework
1990
A Dynamic Model for Continuous Improvement in theManagement of Service Quality
1992
Service quality and business ethics
2005
Leadership in OM research: a social network analysis of European researchers
2014
Applying total quality management to educational instruction
1995
A paradigm for examining second-order factor models employing structural equation modeling
2009
International operations strategy: current efforts and future directions
2001
The human element in airline service quality: contact personnel and the customer
2008
International purchasing, inventory management and logistics research
1998
International operations management and operations management research: a comparative analysis
2000