Citation Impact
Citing Papers
PLS-SEM’s most wanted guidance
2022 Standout
Improving Hospitality Industry Sales
2010
The agony of choice for medical tourists: a patient satisfaction index model
2018
Customer retention in the medical tourism industry: Impact of quality, satisfaction, trust, and price reasonableness
2014 Standout
Bibliometric studies in tourism
2016 Standout
Influence of the Quality of Food, Service, and Physical Environment on Customer Satisfaction and Behavioral Intention in Quick-Casual Restaurants: Moderating Role of Perceived Price
2009
The Mediating Role of Perceived Value on the Relationship between Service Quality and Customer Satisfaction: Evidence from Indonesian Airline Passengers
2016 Standout
Consumer behaviour in the food service industry: a review
2002
Restaurant Profitability Management
2010
A Systematic Review, Analysis, and Evaluation of Research Articles in the Cornell Hospitality Quarterly
2012
Capacity management for hospitality and tourism: A review of current approaches
2009
Revenue management research in hospitality and tourism
2015
Works of Stephani Robson being referenced
Turning the Tables
1999
The Impact of Restaurant Table Characteristics on Meal Duration and Spending
2004
Consumers’ Responses to Table Spacing in Restaurants
2011
The Application of Hospitality Elements in Hospitals
2013