Citation Impact
Citing Papers
Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1
2000 Standout
A Review of Metaverse’s Definitions, Architecture, Applications, Challenges, Issues, Solutions, and Future Trends
2022 Standout
Development of metaverse for intelligent healthcare
2022 Standout
The challenges of entering the metaverse: An experiment on the effect of extended reality on workload
2022
Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI
2021 Standout
Brave new world: service robots in the frontline
2018 Standout
Adoption of artificial intelligence (AI) for talent acquisition in IT/ITeS organizations
2020
Exploring immersive experience in journalism
2017
Tangible Service Automation: Decomposing the Technology-Enabled Engagement Process (TEEP) for Augmented Reality
2020
Internet of things and supply chain management: a literature review
2017 Standout
Information technology adoption: a review of the literature and classification
2017
The Future of Frontline Research
2016
Buying Fashion Impulsively: Environmental and Personal Influences
2010
Rise of the Machines? Customer Engagement in Automated Service Interactions
2021 Standout
Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation
2014 Standout
A systematic literature review on machine learning applications for sustainable agriculture supply chain performance
2020 Standout
Transforming the Customer Experience through New Technologies
2020
The Effects of Online Shopping Context Cues on Consumers’ Purchase Intention for Cross-Border E-Commerce Sustainability
2019 Standout
Exploring the determinants of knowledge adoption in virtual communities: A social influence perspective
2015
The state of immersive technology research: A literature analysis
2018
20 years of Electronic Commerce Research
2021 Standout
Artificial Intelligence in Service
2018 Standout
Artificial intelligence, robotics, advanced technologies and human resource management: a systematic review
2021 Standout
Service innovation: Using augmented reality in the IKEA Place app
2020
Emic and etic interpretations of engagement with a consumer-to-consumer online auction site
2010
A systematic review of immersive virtual reality applications for higher education: Design elements, lessons learned, and research agenda
2019 Standout
Unlocking the value of artificial intelligence in human resource management through AI capability framework
2022 Standout
Value co-creation with Internet of things technology in the retail industry
2016
Supply chain management 4.0: a literature review and research framework
2020 Standout
Consumers acceptance of artificially intelligent (AI) device use in service delivery
2019 Standout
Marketing AI recruitment: The next phase in job application and selection
2018
Modeling the internet of things adoption barriers in food retail supply chains
2019
How to conduct a bibliometric analysis: An overview and guidelines
2021 Standout
The effects of explainability and causability on perception, trust, and acceptance: Implications for explainable AI
2020 Standout
Works of Shuling Liao being referenced
Buying while expecting to sell: The economic psychology of online resale
2009
Intention to adopt knowledge through virtual communities: posters vs lurkers
2012
A model of acceptance of augmented-reality interactive technology: the moderating role of cognitive innovativeness
2014
The effects of sales promotion strategy, product appeal and consumer traits on reminder impulse buying behaviour
2009