Immediate Impact
10 standout
Citing Papers
2024 Standout
Is ChatGPT scary good? How user motivations affect creepiness and trust in generative artificial intelligence
2023 Standout
Works of Ronny Schüritz being referenced
Will the customers be happy? Identifying unsatisfied customers from service encounter data
2020
Capturing Value from Data: Revenue Models for Data-Driven Services
2017
Author Peers
| Author | Last Decade | Papers | Cites | |||
|---|---|---|---|---|---|---|
| Ronny Schüritz | 70 | 87 | 36 | 13 | 173 | |
| Alexander A. Kharlamov | 45 | 63 | 48 | 11 | 206 | |
| Liz Machtynger | 42 | 46 | 33 | 9 | 174 | |
| Augusto Bargoni | 80 | 70 | 98 | 15 | 244 | |
| Niels Feldmann | 75 | 138 | 89 | 9 | 264 | |
| Everlin Piccinini | 38 | 62 | 79 | 9 | 223 | |
| Jeremy Zwiegelaar | 54 | 43 | 68 | 12 | 243 | |
| Geraint Evans | 22 | 48 | 27 | 16 | 184 | |
| Ling Ge | 42 | 150 | 101 | 16 | 239 | |
| David Bovet | 39 | 93 | 102 | 10 | 197 | |
| Christian Kittl | 34 | 47 | 94 | 10 | 187 |
All Works
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