Citation Impact
Citing Papers
Trust Earning Perceptions of Sellers and Buyers
2013
The Effects of Personalization and Familiarity on Trust and Adoption of Recommendation Agents1
2006 Standout
User Acceptance of Hedonic Information Systems1
2004 Standout
The Nature of Theory in Information Systems1
2006 Standout
Removing the Shadow of Suspicion: The Effects of Apology Versus Denial for Repairing Competence- Versus Integrity-Based Trust Violations.
2004 Standout
Do they see eye to eye? Management and employee perspectives of high-performance work systems and influence processes on service quality.
2009
Love, sex, and power: Considering women's realities in HIV prevention.
1995
Brand Experience: What is It? How is it Measured? Does it Affect Loyalty?
2009 Standout
Interpreting Consumers: A Hermeneutical Framework for Deriving Marketing Insights from the Texts of Consumers’ Consumption Stories
1997 Standout
Women's Sexual Health: The Need for Feminist Analyses in Public Health in the Decade of Behavior
2001
WHY CAN'T WE BE FRIENDS?
1991
How Consumers Consume: A Typology of Consumption Practices
1995 Standout
The Motivational Effects of Charismatic Leadership: A Self-Concept Based Theory
1993 Standout
Manager behavior in a social context: The impact of impression management on attributions and disciplinary actions
1981
A category system for account phases
1980
On the nature of markets and their practices
2007
The effects of service climate and the effective leadership behaviour of supervisors on frontline employee service quality: A multi‐level analysis
2006
Female and male intravenous drug users not-in-treatment: Are they at differential risk for AIDS?
1993
Analysis and Interpretation of Qualitative Data in Consumer Research
1994 Standout
Interpretive Barriers to Successful Product Innovation in Large Firms
1992 Standout
Bringing Work Back In
2001
Gender differences in risk taking: A meta-analysis.
1999 Standout
Building Theories from Case Study Research
1989 Standout
The Fire of Desire: A Multisited Inquiry into Consumer Passion
2003 Standout
Market-Oriented Ethnography: Interpretation Building and Marketing Strategy Formulation
1994 Standout
Qualitative Analysis for Social Scientists
1987 Standout
Multiple versions of markets: Multiplicity and performativity in market practice
2006
The Impact of High-Performance Human Resource Practices on Employees’ Attitudes and Behaviors
2010 Standout
Consumer engagement in a virtual brand community: An exploratory analysis
2011 Standout
Institutions and axioms: an extension and update of service-dominant logic
2015 Standout
Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?
2009 Standout
Consumer Culture Theory (CCT): Twenty Years of Research
2005 Standout
Team Effectiveness 1997-2007: A Review of Recent Advancements and a Glimpse Into the Future
2008 Standout
Precarious Work, Insecure Workers: Employment Relations in Transition
2009 Standout
Volunteering
2000 Standout
Emotional Labor in Service Roles: The Influence of Identity
1993 Standout
A Practice Perspective on Technology-Mediated Network Relations: The Use of Internet-Based Self-Serve Technologies
2004
Resisting the Stigma of Mental Illness
2011
No project is an island: linking projects to history and context
2003 Standout
Building Brand Community
2002 Standout
Liberatory Postmodernism and the Reenchantment of Consumption
1995 Standout
Older Consumers' Disposition of Special Possessions
2000 Standout
Identity, Image, and Issue Interpretation: Sensemaking During Strategic Change in Academia
1996 Standout
Ingratiatory Behaviors in Organizational Settings
1988
Managing Organizational Legitimacy in the California Cattle Industry: The Construction and Effectiveness of Verbal Accounts
1994 Standout
Early Modern Ottoman Coffeehouse Culture and the Formation of the Consumer Subject
2010 Standout
An Examination of the Nature of Trust in Buyer-Seller Relationships
1997 Standout
Customer Trust in the Salesperson
1999
How Does Human Resource Management Influence Organizational Outcomes? A Meta-analytic Investigation of Mediating Mechanisms
2012 Standout
How Brand Community Practices Create Value
2009 Standout
THE RISE OF THE CORPORATION IN A CRAFT INDUSTRY: CONFLICT AND CONFORMITY IN INSTITUTIONAL LOGICS.
2002 Standout
Modeling Offenders' Decisions: A Framework for Research and Policy
1985
Forage for Thought: Mobilizing Codes in the Movement for Grass-fed Meat and Dairy Products
2008 Standout
Stigma as a Fundamental Cause of Population Health Inequalities
2013 Standout
Sticks And Stones: Language, Face, And Online Dispute Resolution
2007 Standout
Feminism and criminology
1988 Standout
The Problem With the Phrase Women and Minorities: Intersectionality—an Important Theoretical Framework for Public Health
2012 Standout
An Exploration of High-Risk Leisure Consumption Through Skydiving
1993 Standout
Cultural Pragmatics: Social Performance between Ritual and Strategy
2004 Standout
Beyond the Call of Duty: Why Customers Contribute to Firm-hosted Commercial Online Communities
2007
Accommodating Negative Client Perceptions: A Process of Neutralization
1988
Can Consumers Escape the Market? Emancipatory Illuminations from Burning Man
2002 Standout
Commitment to Self-Identification: A Sociopsychological Approach to Personality
1979
Sensemaking and sensegiving in strategic change initiation
1991 Standout
A Sociocultural Analysis of a Midwestern American Flea Market
1990
FOUNDATION FOR A GENERAL STRAIN THEORY OF CRIME AND DELINQUENCY*
1992 Standout
A Meta-Analysis of Antecedents and Consequences of Leader-Member Exchange
2011 Standout
Longitudinal Field Research on Change: Theory and Practice
1990 Standout
The dynamics of product innovation and firm competences
2002 Standout
Works of Robert Prus being referenced
Generic Social Processes: Implications of a Processual Theory of Action For Research on Marketplace Exchanges
1987
Hookers, Rounders, and Desk Clerks: The Social Organization of the Hotel Community.
1981
Making Sales: Influence as Interpersonal Accomplishment.
1990
Labeling Theory: A Reconceptualization and a Propositional Statement on Typing
1975
The Dynamics of Service: Reflections on the Changing Nature of Customer/Provider Interactions.
1997
Developing Loyalty
1987
It's on ‘sale!: an examination of vendor perspectives, activities, and dilemmas
1986
Making Sales: Influence as Interpersonal Accomplishment
1989
Resisting Designations: An Extension of Attribution Theory into a Negotiated Context*
1975
Face to Face: Toward a Sociological Theory of Interpersonal Behavior
2003
Women on Heroin.
1984
Generic Social Processes
1987