Immediate Impact
17 standout
Citing Papers
Corporate Social Responsibility's Role in Shaping Environmental Innovation and Reputation: Evidence From London's Non‐Financial Sector
2025 Standout
Understanding the user satisfaction and loyalty of customer service chatbots
2022 Standout
Works of Richa Sharma being referenced
Exploring customer switching intentions through relationship marketing paradigm
2012
Author Peers
| Author | Last Decade | Papers | Cites | ||||
|---|---|---|---|---|---|---|---|
| Richa Sharma | 118 | 79 | 44 | 55 | 28 | 256 | |
| Chung-Chi Hsieh | 113 | 24 | 103 | 46 | 18 | 332 | |
| Siti Norida Wahab | 65 | 26 | 10 | 57 | 58 | 336 | |
| Farshid Abdi | 46 | 51 | 10 | 62 | 33 | 333 | |
| Guochao Peng | 72 | 27 | 11 | 50 | 21 | 247 | |
| Kashif Ali | 94 | 20 | 18 | 42 | 21 | 259 | |
| Volker Stich | 50 | 15 | 20 | 33 | 31 | 252 | |
| Mohammad Hossein Zarei | 93 | 60 | 11 | 18 | 25 | 322 | |
| Joseph S. Sherif | 76 | 105 | 8 | 42 | 19 | 324 | |
| Min-Jun Kim | 66 | 55 | 5 | 119 | 17 | 235 | |
| Quan Xiao | 58 | 24 | 11 | 59 | 25 | 257 |
All Works
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