Citation Impact
Citing Papers
Teacher Wellbeing: The Importance of Teacher–Student Relationships
2011 Standout
Negative Affectivity: Moderator or Confound in Emotional Dissonance-Outcome Relationships?
1999
Workplace emotions: The role of supervision and leadership.
2007
Customer-Related Social Stressors and Burnout.
2003
Self-monitoring personality at work: A meta-analytic investigation of construct validity.
2002
The Copenhagen Psychosocial Questionnaire—a tool for the assessment and improvement of the psychosocial work environment
2005 Standout
Nurses’ resilience and the emotional labour of nursing work: An integrative review of empirical literature
2017 Standout
Are emotional labour strategies by nurses associated with psychological costs? A cross-sectional survey
2014
Leadership styles and outcome patterns for the nursing workforce and work environment: A systematic review
2018 Standout
How dentists cope with their job demands and stay engaged: the moderating role of job resources
2005 Standout
Leadership styles and outcome patterns for the nursing workforce and work environment: A systematic review
2009 Standout
Brave new world: service robots in the frontline
2018 Standout
Getting to the “COR”
2014 Standout
Emotional labor: A conceptualization and scale development
2003
Emotional regulation in the workplace: A new way to conceptualize emotional labor.
2000 Standout
Perceived Organizational Support as a Moderator of Emotional Labor/Outcomes Relationships
2009
WORK ENGAGEMENT: A QUANTITATIVE REVIEW AND TEST OF ITS RELATIONS WITH TASK AND CONTEXTUAL PERFORMANCE
2011 Standout
Emotional labour and surplus value: the case of holiday ‘reps’
2005
Job Engagement: Antecedents and Effects on Job Performance
2010 Standout
IS EMOTIONAL LABOR MORE DIFFICULT FOR SOME THAN FOR OTHERS? A MULTILEVEL, EXPERIENCE‐SAMPLING STUDY
2009
Ethical leadership: A review and future directions
2006 Standout
Emotional dissonance, burnout, and in-role performance among nurses and police officers.
2006
Teachers' Emotions and Teaching: A Review of the Literature and Directions for Future Research
2003 Standout
Lagged mediator effects of self‐control demands on psychological strain and absenteeism
2012
The role of personal resources in the job demands-resources model.
2007 Standout
Emotion work and job stressors and their effects on burnout
2001
An Appraisal Perspective of Teacher Burnout: Examining the Emotional Work of Teachers
2009 Standout
“You choose to care”: Teachers, emotions and professional identity
2007 Standout
Alleviating the Burden of Emotional Labor
2010
Higher education teachers and emotional labour
2004
Emotional intelligence: A meta-analytic investigation of predictive validity and nomological net
2003 Standout
The effects of leader and follower emotional intelligence on performance and attitude
2002 Standout
Emotion Regulation: Current Status and Future Prospects
2015 Standout
The burden of esthetic labor on front-line employees in hospitality industry
2013 Standout
Diary Studies in Organizational Research
2010 Standout
Hotel employee's artificial intelligence and robotics awareness and its impact on turnover intention: The moderating roles of perceived organizational support and competitive psychological climate
2019 Standout
Burnout and Work Engagement: The JD–R Approach
2014 Standout
Job Burnout
2001 Standout
Conceptualizing executive hubris: the role of (hyper‐)core self‐evaluations in strategic decision‐making
2005 Standout
WHEN "THE SHOW MUST GO ON": SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY.
2003 Standout
The role of team climate in the management of emotional labour: implications for nurse retention
2013
Social Exchange Theory: An Interdisciplinary Review
2005 Standout
Emotion Work as a Source of Stress: The Concept and Development of an Instrument
1999
Unique aspects of stress in human service work
2003
The Human Dimension
2010 Standout
La inteligencia emocional como una competencia básica en la formación inicial de los docentes: algunas evidencias
2017 Standout
Emotional Labor and Burnout: Comparing Two Perspectives of “People Work”
2002 Standout
Works of Reji Abraham being referenced
Emotional dissonance in organizations: antecedents, consequences, and moderators.
1998