Citation Impact
Citing Papers
The Modern Call Center: A Multi‐Disciplinary Perspective on Operations Management Research
2007
Personnel scheduling: A literature review
2012 Standout
Statistical Analysis of a Telephone Call Center
2005
A Survey on the Edge Computing for the Internet of Things
2017 Standout
Telephone Call Centers: Tutorial, Review, and Research Prospects
2003 Standout
Mobile Edge Computing: A Survey
2017 Standout
Efficient Exploitation of Mobile Edge Computing for Virtualized 5G in EPC Architectures
2016
Works of Rami Atar being referenced
Optimal scheduling in the hybrid-cloud
2013
Scheduling a multi class queue with many exponential servers: asymptotic optimality in heavy traffic
2004
A diffusion model of scheduling control in queueing systems with many servers
2005
A Brownian control problem for a simple queueing system in the Halfin–Whitt regime
2003