Standout Papers
Citation Impact
Citing Papers
A Conceptual Model of Service Quality and Its Implications for Future Research
1985 Standout
Corporate Ethical Values and Organizational Commitment in Marketing
1989
Classifying Services to Gain Strategic Marketing Insights
1983
A Test of Services Marketing Theory: Consumer Information Acquisition Activities
1991
A new criterion for assessing discriminant validity in variance-based structural equation modeling
2014 Standout
Integrating Ethical Dimensions into a Model of Budgetary Slack Creation
2000 Standout
Cognitive Moral Development and Marketing
1992
Factors Considered Important at the End of Life by Patients, Family, Physicians, and Other Care Providers
2000 Standout
Gender differences in ethical perceptions of business practices: A social role theory perspective.
1997 Standout
Associations Between End-of-Life Discussions, Patient Mental Health, Medical Care Near Death, and Caregiver Bereavement Adjustment
2008 Standout
Identity, Morals, and Taboos: Beliefs as Assets *
2011 StandoutNobel
Does the Limited Tenure of Internal Auditors Hamper Fraud Detection?
1993
Ethical and Legal Foundations of Relational Marketing Exchanges
1993 Standout
Studying Moral Ethos Using an Adapted Kohlbergian Model
2000
Supervising Unethical Salesforce Behavior
1989
Just-In-Time Exchange Relationships in Industrial Markets
1988
A Prospectus for Theory Construction in Marketing
1984
Is Science Marketing?
1983
Ethical Problems of Marketing Researchers
1984
The Political Economy Paradigm: Foundation for Theory Building in Marketing
1983
Relationships and Unethical Behavior: A Social Network Perspective
1998
Evolving to a New Dominant Logic for Marketing
2003 Standout
Recall and recognition effects of brand name imagery
1987
Believing that everyone else is less ethical: Implications for work behavior and ethics instruction
1990
Modeling Corporate Citizenship and Its Relationship with Organizational Citizenship Behaviors
2010
Ethical values of individuals at different levels in the organizational hierarchy of a single firm
1990
A Cross-Cultural Study of Ethical Perceptions of Whites and Hispanics Toward 14 Questionable Retail Practice
1997
Corporate Ethics Initiatives As Social Control
1997
Does it Pay to Be Good...And Does it Matter? A Meta-Analysis of the Relationship between Corporate Social and Financial Performance
2009 Standout
The role of institutional and reputational factors in the voluntary adoption of corporate social responsibility reporting standards
2010
The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions
2002 Standout
The ethical behavior of retail managers
1993
What We Know and Don’t Know About Corporate Social Responsibility
2012 Standout
The ethics of insurance professionals: Comparison of personal versus professional ethics
1996
Ethical Decision Making in Organizations: A Person-Situation Interactionist Model
1986 Standout
Conceptualizing, Measuring, and Managing Customer-Based Brand Equity
1993 Standout
On the value relevance of customer satisfaction. Multiple drivers and multiple markets
2011
Customer Orientation
2001
Personal Moral Philosophies and the Moral Judgments of Salespeople
1994
The Moderating Effect of Environmental Munificence and Dynamism on the Relationship Between Discretionary Social Responsibility and Firm Performance
2004
Demographic & related differences in ethical views among small businesses
1992
Behavioral Ethics in Organizations: A Review
2006
Ethical Context, Organizational Commitment, and Person-Organization Fit
2002 Standout
Ethical decision making: An investigation of services marketing professionals
1996
Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments
2000 Standout
Corporate Social Responsibility, Customer Satisfaction, and Market Value
2006 Standout
The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications
1995 Standout
A synthesis of contemporary market orientation perspectives
2001
The Relationship between Perceptions of Corporate Citizenship and Organizational Commitment
2004
Performance Productivity and Quality of Frontline Employees in Service Organizations
2000 Standout
Do company ethics training programs make a difference? An empirical analysis
1992
Instituting the Marketing Concept in a Multinational Setting: The Role of National Culture
2001
Experts' Views About Defining Services Brands and the Principles of Services Branding
1999
In the name of corporate social responsibility
2003
European management research using partial least squares structural equation modeling (PLS-SEM)
2016
Communicating Ethical Values: A Study of Employee Perceptions
1999
Toward an understanding of ethical climate: Its relationship to ethical behavior and supervisory influence
1994
Toward understanding marketing students' ethical judgment of controversial personal selling practices
1992
Supervising Unethical Salesforce Behavior
1989
Relationships and Unethical Behavior: A Social Network Perspective
1998
Corporate Social Responsibility (CSR): Models and Theories in Stakeholder Dialogue
2008 Standout
Antecedents, Consequences, and Mediating Effects of Perceived Moral Intensity and Personal Moral Philosophies
1999
On the Evaluation of Structural Equation Models
1988 Standout
The role of moral intensity in moral judgments: An empirical investigation
1995
CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT
2005 Standout
The institutionalization of organizational ethics
1991
Ethical Ideologies of Future Marketers: The Relative Influences of Machiavelliamsm and Gender
1994
Concerns of college students regarding business ethics
1984 Standout
Accountability for corporate injustice
2004
Extending Corporate Social Responsibility Research to the Human Resource Management and Organizational Behavior Domains: A Look to the Future
2013
Business ethics judgments: A cross-cultural comparison
1992
Residents' perceptions on tourism impacts
1992 Standout
Developing Buyer-Seller Relationships
1987 Standout
Ethical decision making: A review of the empirical literature
1994
Organizational Stages and Cultural Phases: A Critical Review and a Consolidative Model of Corporate Social Responsibility Development
2010
Problems and Strategies in Services Marketing
1985 Standout
Sources of Method Bias in Social Science Research and Recommendations on How to Control It
2011 Standout
Managing Socially-Responsible Buying:
2002
A Modified Model of Power in the Marketing Channel
1982 Standout
Representing the Perceived Ethical Work Climate among Marketing Employees
2000
Using a hierarchy-of-effects approach to gauge the effectiveness of corporate social responsibility to generate goodwill toward the firm: Financial versus nonfinancial impacts
1997
Compensatory Ethics
2009
Ethics Codes and Sales Professionals' Perceptions of Their Organizations' Ethical Values
2002
Context, values and moral dilemmas: Comparing the choices of business and law school students
1991
Exploringthe Relationship Between Corporate Social Performance and Employer Attractiveness
2002
Unravelling the ethical decision-making process: Clues from an empirical study comparingFortune 1 000 executives and MBA students
1995
Applications of structural equation modeling in marketing and consumer research: A review
1996 Standout
Learning orientation, firm innovation capability, and firm performance
2002 Standout
Ethical Differences Between Men and Women in The Sales Profession
1997 Standout
A Conceptual Model of Service Quality and Its Implications for Future Research
1985 Standout
A cross‐sectional test of the effect and conceptualization of service value
1997
Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach
2001 Standout
Linking market orientation and company performance: preliminary evidence on Kohli and Jaworski's framework
1993
A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research
2003 Standout
Corporate Social Responsibility
2010
On the evaluation of structural equation models
1988 Standout
Marketing Ethics: Factors Influencing Perceptions of Ethical Problems and Alternatives
1990
When to use and how to report the results of PLS-SEM
2018 Standout
Relationship between Machiavellianism and Type A personality and ethical-orientation
1996
Tracking the evolution of the services marketing literature
1993
WHY COMPANIES GO GREEN: A MODEL OF ECOLOGICAL RESPONSIVENESS.
2000 Standout
A Study of Management Perceptions of the Impact of Corporate Social Responsibility on Organisational Performance in Emerging Economies: The Case of Dubai
2008 Standout
An Investigation of Moral Values and the Ethical Content of the Corporate Culture: Taiwanese Versus U.S. Sales People
2001
Corporate responsibility and financial performance: the role of intangible resources
2009 Standout
Codes of Ethics as Signals for Ethical Behavior
2001
Corporate Social Responsibility: Differing definitions and Practices?
2006
Corporate Hypocrisy: Overcoming the Threat of Inconsistent Corporate Social Responsibility Perceptions
2009
What Goes around Comes Around: Understanding Trust–Value Dilemmas of Market Relationships
2005
Research Note: The Relationship between Ethical Conflict, Organizational Commitment and Turnover Intentions in the Salesforce
1999
The Commitment-Trust Theory of Relationship Marketing
1994 Standout
Predicting Unethical Behavior: A Comparison of the Theory of Reasoned Action and the Theory of Planned Behavior
1998 Standout
Institutionalization of Ethics: The Perspective of Managers
1999
Marketing norms: The influence of personal moral philosophies and organizational ethical culture
1993
The Commitment-Trust Theory of Relationship Marketing
1994 Standout
Differences in research ethics judgments between male and female marketing professionals
1989
The impact of market orientation on product innovativeness and business performance
2003
Firm Innovativeness and Its Performance Outcomes: A Meta-Analytic Review and Theoretical Integration
2012 Standout
Structural equation modeling in practice: A review and recommended two-step approach.
1988 Standout
Environmental Determinants of Organizational Ethical Climate: A Community Perspective
1999
Toward the development of a multidimensional scale for improving evaluations of Business Ethics
1990 Standout
Individual Personality Factors That Affect Normative Beliefs About the Rightness of Corporate Social Responsibility
2007
Market Orientation: A Meta-Analytic Review and Assessment of its Antecedents and Impact on Performance
2005 Standout
How can corporate social responsibility activities create value for stakeholders? A systematic review
2010
PRSA members' perceptions of public relations ethics
1991
Judgments of Marketing Students about Ethical Issues in Marketing Research: A Comparison to Marketing Practitioners
1991
Business Ethics: Practical Proposals for Organisations
1999
Does believing that everyone else is less ethical have an impact on work behavior?
1992
Putting the S back in corporate social responsibility: A multilevel theory of social change in organizations
2007 Standout
Market Orientation, Creativity, and New Product Performance in High-Technology Firms
2004
Corporate Social Responsibility: A Process Model of Sensemaking
2008
Ethics in retailing: Perceptions of retail salespeople
1985
An Examination of Marketing Ethics: Role of the Decision Maker, Consequences of the Decision, Management Position, and Sex of the Respondent
1988
Ethics and marketing management: An empirical examination
1985
Ethical Decision Making by Individuals in Organizations: An Issue-Contingent Model
1991 Standout
Will Feminization Change the Ethics of the Sales Profession?
1992
Corporate Social Responsibility, Customer Satisfaction, and Market Value
2006 Standout
Business ethics: A literature review with a focus on marketing ethics
1989
Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts
1997 Standout
Social Capital: Prospects for a New Concept
2002 Standout
Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
2000 Standout
Ethical beliefs and behavior among managers: A cross-cultural perspective
1988
Toward A Unified Conception Of Business Ethics: Integrative Social Contracts Theory
1994
Distinguishing characteristics of certified public accountants disciplined for unprofessional behavior
1994
Works of O. C. Ferrell being referenced
The Management of Customer-Contact Service Employees: An Empirical Investigation
1996
A Contingency Framework for Understanding Ethical Decision Making in Marketing
1985 Standout
Conceptual and theoretical developments in marketing
1979
Is stakeholder orientation relevant for European firms?
2016
Response Rates and Perceived Questionnaire Length in Mail Surveys
1979
An evaluation of progress in the development of a definition of marketing
1987
A theoretical perspective of the antecedents and consequences of organizational learning in marketing channels
1996
The effect of global leadership on purchasing process outcomes
1998
Marketing: Basic concepts and decisions
1977
Ethical behavior among marketing researchers: An assessment of selected demographic characteristics
1990
The influence of ethical climate and ethical conflict on role stress in the sales force
1997
A global learning organization structure and market information processing
1997
Cognitive Consistency of Marketing Managers in Ethical Situations
1992
Ethical Beliefs of Marketing Managers
1978
From Market Orientation to Stakeholder Orientation
2010
A stakeholder model for implementing social responsibility in marketing
2005
A Synthesis of Ethical Decision Models for Marketing
1989
Business Ethics : Ethical Decision Making and Cases
1994
Marketing Concepts and Strategies
1989
Business and Society: A Strategic Approach to Social Responsibility
2004
Assessing the application of cognitive moral development theory to business ethics
1994
Nature of corporate responsibilities
2003
The impact of perceived risk and moral philosophy type on ethical decision making in business organizations
1992
Organizational dimensions of marketing-research ethics
1988
A Contingency Framework for Understanding Ethical Decision Making in Marketing
1985
Corporate Citizenship: Cultural Antecedents and Business Benefits
1999
Role-Set Configuration and Opportunity as Predictors of Unethical Behavior in Organizations
1982
Corporate Social Responsibility and Marketing: An Integrative Framework
2004
Predicting Unethical Behavior Among Marketing Practitioners
1979
Corporate citizenship as a marketing instrument ‐ Concepts, evidence and research directions
2001
Ethical Beliefs of Marketing Managers
1978
An Evaluation of Progress in the Development of a Definition of Marketing
1987
A Comparison of Predictors of Ethical and Unethical Behavior among Corporate and Agency Advertising Managers
1983
The Effect of Market Orientation on Product Innovation
2000
The Management of Customer-Contact Service Employees: An Empirical Investigation
1996
Ethical Behavior and Bureaucratic Structure in Marketing Research Organizations
1988
The Federal Sentencing Guidelines for Organizations: A Framework for Ethical Compliance
1998
Global organizational learning capacity in purchasing: Construct and measurement
1997
Cognitive consistency of marketing managers in ethical situations
1992
Ethical Behavior and Bureaucratic Structure in Marketing Research Organizations
1988
The Organizational Ethics of Advertising: Corporate and Agency Views
1981
Opportunistic behavior in marketing research organizations
1989
Measuring Corporate Citizenship in Two Countries: The Case of the United States and France
2000