Citation Impact
Citing Papers
Assessment of the Tourism’s Potential as a Sustainable Development Instrument in Terms of Annual Stability: Application to Spanish Rural Destinations in Process of Consolidation
2017 Standout
30 years of contemporary hospitality management
2019
Google Earth Engine: A Global Analysis and Future Trends
2023 Standout
Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research
2008 Standout
Entrepreneurship in tourism firms: A mixed-methods analysis of performance driver configurations
2019
You are what you can access: Sharing and collaborative consumption online
2013 Standout
Operations management research in the hospitality industry
1998
The Applicability of SERVQUAL in Different Health Care Environments
1999
Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research
2020 Standout
Brand Experience: What is It? How is it Measured? Does it Affect Loyalty?
2009 Standout
Measurement of tourist satisfaction with restaurant services: A segment-based approach
2003
Understanding the Initial Career Decisions of Hospitality Graduates in Hong Kong
2012
Research in hospitality human resource management and organizational behaviour
1998
Intention to buy eco-friendly packaged products among young consumers of India: A study on developing nation
2016 Standout
Efficient or enjoyable? Consumer values of eating-out and fast food restaurant consumption in Korea
2004
Critical service logic: making sense of value creation and co-creation
2012 Standout
Cultural and Natural Resources in Tourism Island: Bibliometric Mapping
2020
Generation Y consumers’ selection attributes and behavioral intentions concerning green restaurants
2011
Homogeneity versus heterogeneity of cultural values: An item-response theoretical approach applying Hofstede's cultural dimensions in a single nation
2014
Employee empowerment in services: a framework for analysis
1999
SERVQUAL: review, critique, research agenda
1996 Standout
Research in strategic management in the hospitality industry
1998
Sustainable fashion consumption and the fast fashion conundrum: fashionable consumers and attitudes to sustainability in clothing choice
2015 Standout
Testing the SERVQUAL scale in the business‐to‐business sector: The case of ocean freight shipping service
1999
Heterotopian space and the utopics of ethical and green consumption
2012
Managing organisational culture: insights from the hospitality industry
2002
ICT Paradox Lost? A Stepwise DEA Methodology to Evaluate Technology Investments in Tourism Settings
2004
Sustainability labels on food products: Consumer motivation, understanding and use
2014 Standout
Smart Cities: Definitions, Dimensions, Performance, and Initiatives
2015 Standout
Examining service experiences and post‐consumption evaluations
2004
Innovation behavior in the hotel industry
2007
The smart city: A nexus for open innovation?
2011
Progress in visitor attraction research: Towards more effective management
2009
The Sharing Economy: Why People Participate in Collaborative Consumption
2013
Progress and prospects for event tourism research
2015 Standout
Research in hospitality systems and technology
1998
Evaluating the experiences and benefits gained by tourists visiting a socio-industrial heritage museum: An application of ASEB grid analysis to blists hill open-air museum, the ironbridge gorge museum, United Kingdom
1995
Hotel Innovation and Its Effect on Business Performance
2013
The nature of the service quality and satisfaction relationship
2008
Access-Based Consumption: The Case of Car Sharing: Table 1.
2012 Standout
An Investigation of the Relationship between Employee Turnover and Organizational Culture
1999
Is there a bigger and better future for employer branding? Facing up to innovation, corporate reputations and wicked problems in SHRM
2011 Standout
Understanding Generation Z through collective consciousness: Impacts for hospitality work and employment
2020 Standout
Gender Differences in Service Quality Expectations in the Fast Food Industry
2006
Research on information technology in the hospitality industry
2004
Ecotourists' Perception of Ecotourism Experience in Lower Kinabatangan, Sabah, Malaysia
2007
Tourism and cross border regional innovation systems
2013
An exploratory analysis of turnover culture in the hotel industry in Australia
1997
The Measurement of Job Satisfaction
2003
Perceived innovativeness of drone food delivery services and its impacts on attitude and behavioral intentions: The moderating role of gender and age
2019 Standout
Managing regional sports tourism networks: a network perspective
2013
Building a model of local food consumption on trips and holidays: A grounded theory approach
2009 Standout
Rural Tourism: Development, Management and Sustainability in Rural Establishments
2017 Standout
Transformative Ethical/Sustainable Consumption Research
2012
‘As cooks go, she went’: is labour churn inevitable?
2001
Understanding small firms in tourism: A perspective on research trends and challenges
2011
A Two-Stage MCDM Model for Exploring the Influential Relationships of Sustainable Sports Tourism Criteria in Taichung City
2020 Standout
Characterizing Value as an Experience
2012
Examining the motivation, perceived performance, and behavioral intentions of convention attendees: Evidence from a regional conference
2006 Standout
Innovation Systems in Tourism: The Roles of Attractors and Scene‐Takers
2005
Bibliometric studies in tourism
2016 Standout
The Significance of Networking and Company Size in the Level of Creativeness of Tourism Companies: Antalya Case
2010
The Impact of Social Media on Learning Behavior for Sustainable Education: Evidence of Students from Selected Universities in Pakistan
2019 Standout
Assessment of the Three-Column Format SERVQUAL
2000
“Market” Classification and Political Campaigning
2003
Segmentation of Visitors Attending a Multicultural Festival: An Australian Scoping Study
2014
A critical evaluation of importance–performance analysis
2012
Tourism and Gastronomy: Gastronomy's Influence on How Tourists Experience a Destination
2006
Enhancing the assessment of tangible service quality through the creation of a cleanliness measurement scale
2010
Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?
2009 Standout
Collaborative consumption: determinants of satisfaction and the likelihood of using a sharing economy option again
2015 Standout
Responses of family businesses to extreme seasonality in demand: the case of Bornholm, Denmark
2003
The nexus between tourism and urban risk: Towards inclusive, safe, resilient and sustainable outdoor tourism in African cities
2019
Adoption of AI-based chatbots for hospitality and tourism
2020 Standout
Predictors of Relationship Quality and Loyalty in the Chain Restaurant Industry
2010
A review of innovation research in tourism
2009 Standout
Perceptual deterrents to visiting museums and other heritage attractions
1994
SUSTAINABILITY OF NATURE: THE POWER OF THE TYPE OF VISITORS
2014
The evolution of marketing research
2014
Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach
2001 Standout
A systematic review of research on innovation in hospitality and tourism
2016 Standout
Understanding Ethical Luxury Consumption Through Practice Theories: A Study of Fine Jewellery Purchases
2015
Organizational culture and leadership
2012 Standout
New Employees' Turnover Intentions and Organizational Commitment in the Hong Kong Hotel Industry
2002
Fuzzy multiple criteria decision-making techniques and applications – Two decades review from 1994 to 2014
2015 Standout
Seasonality in tourism employment: human resource challenges
2003
Deepening Ethical Analysis in Business Ethics
2017 Standout
Meat consumption, health, and the environment
2018 StandoutScience
A review of the literature on culture in hotel management research: What is the future?
2011
The values and motivations behind sustainable fashion consumption
2015 Standout
Affirming authenticity
1999 Standout
The effects of selected individual characteristics on frontline employee performance and job satisfaction
2005
Advances in hospitality research: “from Rodney Dangerfield to Aretha Franklin”
2015
The Darker Side of Dark Tourism: An Authenticity Perspective
2014
Regional network governance and sustainable tourism
2015
Effects of COVID-19 on hotel marketing and management: a perspective article
2020 Standout
Tourism image, evaluation variables and after purchase behaviour: inter-relationship
2001 Standout
From Marketing Mix to Relationship Marketing
1994 Standout
How gamification marketing activities motivate desirable consumer behaviors: Focusing on the role of brand love
2018 Standout
The factor structure of customer satisfaction
2002
Adoption and impact of marketing performance assessment systems among travel agencies
2017
Personal values and ethical fashion consumption
2014
Conceptualizing the experiences of heritage tourists
1997 Standout
Characteristics and Goals of Rural Family Business Owners in Tourism and Hospitality: A Developing Country Perspective
2008
Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists
2009 Standout
Segmentation by motivation in rural tourism: A Korean case study
2008
Investigating the gap between citizens' sustainability attitudes and food purchasing behaviour: empirical evidence from Brazilian pork consumers
2011
Empowerment through involvement: a case study of TGI Fridays restaurants
2000
The Geographies of Social Networks and Innovation in Tourism
2007
Obstacles to achieving cross-border tourism governance: A multi-scalar approach focusing on the German-Czech borderlands
2017 Standout
Knowledge networks in the tourism sector of the Bournemouth, Poole, and Christchurch conurbation: preliminary analysis
2010
Importance-Performance Analysis based SWOT analysis
2016 Standout
The sharing economy: Why people participate in collaborative consumption
2015 Standout
Tourism as experience
1998 Standout
Characteristics of successful employer brands
2008
Strategic analysis of healthcare service quality using fuzzy AHP methodology
2011
Networking for sustainable tourism – towards a research agenda
2012
Families Travelling with a Disabled Member: Analysing the Potential of an Emerging Niche Market Segment
2007
Virtual reality: Applications and implications for tourism
2009 Standout
Progress in dark tourism and thanatourism research: An uneasy relationship with heritage tourism
2017 Standout
The Human Dimension
2010 Standout
Works of Nick Johns being referenced
Market Segmentation and the Prediction of Tourist Behavior: The Case of Bornholm, Denmark
2002
International tourism networks
2004
Productivity Management through Design and Operation: A Case Study
1993
Mythological analysis of boating tourism
2001
Career demands and learning perceptions of hotel and cateringgraduates – ten years on
1995
An Exploratory Study into the Factors Impeding Ethical Consumption
2010
Perceptions of the first time restaurant customer
2001
Productivity management in hospitality and tourism
1996
Strategy, risk and decentralization in hospitality operations
1996
The Impact of Chinese Culture on Service Predisposition
2003
What is this thing called service?
1999
Customer perception auditing A means of monitoring the service provided by museums and galleries
1993
Customer expectations versus perceptions of service performance in the foodservice industry
1998
Yield management in hospitality SMEs
1997
Dimensionality of the Job Diagnostic Survey Among Distinct Subgroups of Seasonal Hotel Workers
1995
Consumer behaviour in the food service industry: a review
2002
Quality Management in the Hospitality Industry: Part 3.Recent Developments
1993
Importance-Performance Analysis Using the Profile Accumulation Technique
2001
Customer Perceptions of Service Operations: Gestalt, Incident or Mythology?
1997
Destination development through entrepreneurship: a comparison of two cases
2004
Team Needs and Management of Multi-Ethnic Workgroups in Hotels
2000
Culture and service predisposition among hospitality students in Switzerland and Scotland
2007
Use of Service Quality Gap Theory to Differentiate between Foodservice Outlets
1996
A typology of hotels as individual players: the case of Bornholm, Denmark
1998
Measuring service quality of travel agents: evidence from Northern Cyprus
2004
An evaluation of action research as a vehicle for individual and organisational development in the hotel industry
2003
Mythologies of a theme park: An icon of modern family life
2002