Citation Impact
Citing Papers
Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1
2007 Standout
Telehealth and patient satisfaction: a systematic review and narrative analysis
2017 Standout
What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1
2010 Standout
An Odyssey into Virtual Worlds: Exploring the Impacts of Technological and Spatial Environments on Intention to Purchase Virtual Products1
2011
The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction1
2012
Neutralization: New Insights into the Problem of Employee Information Systems Security Policy Violations1
2010 Standout
Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research
2008 Standout
A new criterion for assessing discriminant validity in variance-based structural equation modeling
2014 Standout
Bankers perceptions of electronic banking in Pakistan
2010
What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period?
2020 Standout
Do Appealing Hospital Rooms Increase Patient Evaluations of Physicians, Nurses, and Hospital Services?
2003
How Live Streaming Features Impact Consumers’ Purchase Intention in the Context of Cross-Border E-Commerce? A Research Based on SOR Theory
2021 Standout
Physical environmental stimuli that turn healthcare facilities into healing environments through psychologically mediated effects: systematic review
2006 Standout
Assessing Espoused Goals in Private Family Firms Using Content Analysis
2011
FEE -BASED ONLINE SERVICES : EXPLORING CONSUMERS’ WILLINGNESS TO PAY
2004
A framework of sustainable supply chain management: moving toward new theory
2008 Standout
THE INFORMATION TECHNOLOGY CAPABILITY OF THIRD‐PARTY LOGISTICS PROVIDERS: A RESOURCE‐BASED VIEW AND EMPIRICAL EVIDENCE FROM CHINA
2008
Differences in perceptions about food delivery apps between single-person and multi-person households
2018
Critical service logic: making sense of value creation and co-creation
2012 Standout
Website design quality and usage behavior: Unified Theory of Acceptance and Use of Technology
2014
Web aesthetics effects on perceived online service quality and satisfaction in an e-tail environment: The moderating role of purchase task
2009
The youth market for internet banking services: perceptions, attitude and behaviour
2010
Content or Community? A Digital Business Strategy for Content Providers in the Social Age1
2013 Standout
Green supply‐chain management: A state‐of‐the‐art literature review
2007 Standout
Contextualizing Performances of Family Firms
2011 Standout
Challenging games help students learn: An empirical study on engagement, flow and immersion in game-based learning
2015 Standout
Aesthetics and the online shopping environment: Understanding consumer responses
2010
Review of the main developments in the analytic hierarchy process
2011 Standout
A causal and effect decision making model of service quality expectation using grey-fuzzy DEMATEL approach
2008
Online purchasing tickets for low cost carriers: An application of the unified theory of acceptance and use of technology (UTAUT) model
2014 Standout
A FUZZY APPROACH TO E-BANKING WEBSITE QUALITY ASSESSMENT BASED ON AN INTEGRATED AHP-ELECTRE METHOD / E-BANKININKYSTĖS TINKLAPIŲ KOKYBĖS VERTINIMAS PAREMTAS INTEGRUOTU NEAPIBREŽTŲJŲ AIBIŲ AHP-ELECTRE METODU
2011
Supply chain performance measurement: a literature review
2009 Standout
An information processing perspective on supply chain risk management: Antecedents, mechanism, and consequences
2016
The Impact of Caring Climate, Job Satisfaction, and Organizational Commitment on Job Performance of Employees in a China’s Insurance Company
2013 Standout
A meta-analysis of mobile commerce adoption and the moderating effect of culture
2012 Standout
A Consumer Perspective of E-Service Quality
2005
Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services
2016
Blockchain applications in supply chains, transport and logistics: a systematic review of the literature
2019
The impact of 3D e-readiness on e-banking development in Iran: A fuzzy AHP analysis
2009
Supply chain information‐sharing: benchmarking a proven path
2009
Customers' perceptions towards adoption of e-banking in Pakistan
2011
Information systems in supply chain integration and management
2003 Standout
A blockchain-based framework of cross-border e-commerce supply chain
2019 Standout
Customer retention in the medical tourism industry: Impact of quality, satisfaction, trust, and price reasonableness
2014 Standout
Users' adoption of e‐banking services: the Malaysian perspective
2007
Perceived innovativeness of drone food delivery services and its impacts on attitude and behavioral intentions: The moderating role of gender and age
2019 Standout
Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization
2020 Standout
Measuring E-Service Quality for Online Travel Agencies
2010
Measuring the e-service quality of Pakistani banks
2012
The Critical Incident Technique in Service Research
2004
Comparison of Web Service Quality Between Online Travel Agencies and Online Travel Suppliers
2004
Technology Acceptance Model 3 and a Research Agenda on Interventions
2008 Standout
A study of purchasing behavior in Taiwan's online auction websites
2012
Extending the use of institutional theory in operations and supply chain management research
2013
The Effects of Online Shopping Context Cues on Consumers’ Purchase Intention for Cross-Border E-Commerce Sustainability
2019 Standout
Assessing the impact of big data on firm innovation performance: Big data is not always better data
2019 Standout
The Applicability of Porter’s Generic Strategies in the Digital Age: Assumptions, Conjectures, and Suggestions
2004
Blockchain technology and its relationships to sustainable supply chain management
2018 Standout
Barriers to Internet banking adoption: a qualitative study among corporate customers in Thailand
2003
The role of training and empowerment in environmental performance
2012
Human Trust in Artificial Intelligence: Review of Empirical Research
2020 Standout
Customer acceptance of internet banking in Estonia
2005
When titans meet – Can industry 4.0 revolutionise the environmentally-sustainable manufacturing wave? The role of critical success factors
2018 Standout
Performance measurement due to IT adoption
2015
Privacy in the Digital Age: a Review of Information Privacy Research in Information Systems1
2011 Standout
Establishing the use of cloud computing in supply chain management
2017
Empirical investigation of Facebook discontinues usage intentions based on SOR paradigm
2017 Standout
International buyers’ repurchase intentions in a Chinese cross-border e-commerce platform
2019
Service Personnel, Technology, and Their Interaction in Influencing Customer Satisfaction*
2006
Artificial intelligence for decision making in the era of Big Data – evolution, challenges and research agenda
2019 Standout
Empirical investigation of data analytics capability and organizational flexibility as complements to supply chain resilience
2019 Standout
Big data and predictive analytics for supply chain and organizational performance
2016 Standout
Encouraging information security behaviors in organizations: Role of penalties, pressures and perceived effectiveness
2009 Standout
Research opportunities in supply chain management
2009
The Impact of Environmental Factors on Academic Performance of University Students Taking Online Classes during the COVID-19 Pandemic in Mexico
2020 Standout
Virtual shopping agents
2014
Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust
2017 Standout
Customer intention to return online: price perception, attribute‐level performance, and satisfaction unfolding over time
2005
Fuzzy multiple criteria decision-making techniques and applications – Two decades review from 1994 to 2014
2015 Standout
Effects of managerial ties and trust on supply chain information sharing and supplier opportunism
2014
Big data analytics capability for improved performance of higher education institutions in the Era of IR 4.0: A multi-analytical SEM & ANN perspective.
2021 Standout
What keeps the mobile hotel booking users loyal? Investigating the roles of self-efficacy, compatibility, perceived ease of use, and perceived convenience
2016
An examination of the relationship between service quality dimensions, overall internet banking service quality and customer satisfaction
2009
Modelling the impact of mHealth service quality on satisfaction, continuance and quality of life
2012
Theory of Planned Behavior and Ethics Theory in Digital Piracy: An Integrated Model
2010 Standout
Mobile banking rollout in emerging markets: evidence from Brazil
2010
Can banks improve customer relationships with high quality online services?
2007
Using the extension of DEMATEL to integrate hotel service quality perceptions into a cause–effect model in uncertainty
2008
What Drives Mobile Commerce? An Antecedent Model of Mobile Commerce Adoption
2007
Exploring the relationship between big data analytics capability and competitive performance: The mediating roles of dynamic and operational capabilities
2019 Standout
The contingency effects of environmental uncertainty on the relationship between supply chain integration and operational performance
2011
Consumers acceptance of artificially intelligent (AI) device use in service delivery
2019 Standout
Trust and Electronic Government Success: An Empirical Study
2008 Standout
Socioemotional Wealth in Family Firms
2012 Standout
Analyzing electronic word of mouth: A social commerce construct
2016
Monitoring value‐in‐use of e‐service
2009
The antecedents of service quality and product quality and their influences on bank reputation: evidence from the banking industry in China
2003 Standout
Human Resource Abilities and Skills in TQM for Sustainable Enterprises
2019
Information sharing in supply chains, myth or reality? A critical analysis of empirical literature
2014
Generating travel-related contents through mobile social tourism: Does privacy paradox persist?
2017
The sharing economy: Why people participate in collaborative consumption
2015 Standout
Modeling the blockchain enabled traceability in agriculture supply chain
2019 Standout
Incorporating attitude towards Halal banking in an integrated service quality, satisfaction, trust and loyalty model in online Islamic banking context
2013 Standout
Reverse logistics: superior performance through focused resource commitments to information technology
2004
Managing the co-creation of value
2007 Standout
Works of Minjoon Jun being referenced
Implementing supply chain information integration in China: The role of institutional forces and trust⋆
2009
The Identification and Measurement of Quality Dimensions in Health Care: Focus Group Interview Results
1998
Measuring customer perceived online service quality
2004
Consumer Perception of E-Service Quality: From Internet Purchaser and Non-Purchaser Perspectives
1970
Internet users' perceptions of online service quality: a comparison of online buyers and information searchers
2003
Consumer Perception of E-Service Quality: From Internet Purchaser and Non-Purchaser Perspectives
1970
TQM practice in maquiladora: Antecedents of employee satisfaction and loyalty
2005
Customers' perceptions of online retailing service quality and their satisfaction
2004
Measuring consumer perceptions of online shopping convenience
2013
Service Quality Perceptions in The Banking Industry: Major Dimensions
1970
The relationship between information technology and service quality in the dual‐direction supply chain
2000
Key obstacles to EDI success: from the US small manufacturing companies’ perspective
2003
The Impact of Interorganizational Internet Communication on Purchasing Performance: A Study of Chinese Manufacturing Firms
2006
The key determinants of Internet banking service quality: a content analysis
2001