Citation Impact
Citing Papers
Consumer Resistance to Innovation in Services: Challenges and Barriers in the Internet of Things Era
2018
Digitalization to achieve sustainable development goals: Steps towards a Smart Green Planet
2021 Standout
Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance
2019 Standout
An empirical study on customers’ behavior of passive and active resistance to innovation
2023
Role of big data management in enhancing big data decision-making capability and quality among Chinese firms: A dynamic capabilities view
2018 Standout
Missing link in the service profit chain: A meta-analytic review of the antecedents, consequences, and moderators of service climate.
2013
The Influence of Service Orientation on B2B e‐Service Capabilities: An Empirical Investigation
2011
IT-Related Service
2013 Standout
Intention to buy eco-friendly packaged products among young consumers of India: A study on developing nation
2016 Standout
A Service Climate Synthesis and Future Research Agenda
2013
Product services for a resource-efficient and circular economy – a review
2013 Standout
Fortune favors the prepared: How SMEs approach business model innovations in Industry 4.0
2018 Standout
Service innovation in product-centric firms: a multidimensional business model perspective
2014
Effects of organisational culture on brand portfolio performance
2014
Reversed servitization paths: a case analysis of two manufacturers
2013
A service science perspective on business model innovation
2013 Standout
Structuring servitization-related research
2018 Standout
Seeking competitive advantage with service infusion: a systematic literature review
2015
Early versus potential adopters
2010
Adoption of O2O food delivery services in South Korea: The moderating role of moral obligation in meal preparation
2018 Standout
Business model innovativeness: designing a formative measure for business model innovation
2015 Standout
Spontaneity and international marketing performance
2016
A battle of drones: Utilizing legitimacy strategies for the transfer and diffusion of dual-use technologies
2021
Technology acceptance theories and factors influencing artificial Intelligence-based intelligent products
2019 Standout
Towards a service-based business model – Key aspects for future competitive advantage
2010
Servitization and deservitization: Overview, concepts, and definitions
2017 Standout
Role of transformational and transactional leadership on job satisfaction and career satisfaction
2010 Standout
What about Passive Innovation Resistance? Investigating Adoption‐Related Behavior from a Resistance Perspective
2014
Developing the concept of life-cycle service offering
2015
What service transition? Rethinking established assumptions about manufacturers' service-led growth strategies
2015
Behavioral reasoning theory (BRT) perspectives on E-waste recycling and management
2020
A model of product‐to‐service brand extension success factors in B2B buying contexts
2011
The Impact of Social Media on Learning Behavior for Sustainable Education: Evidence of Students from Selected Universities in Pakistan
2019 Standout
Role of Government to Enhance Digital Transformation in Small Service Business
2021 Standout
Strategy map of servitization
2016
Adoption of AI-based chatbots for hospitality and tourism
2020 Standout
Multifaceted applicability of drones: A review
2021 Standout
Perceived usefulness of innovative technology in retailing: Consumers׳ and retailers׳ point of view
2014
Capabilities for advanced services: A multi-actor perspective
2016
Predicting mobile wallet resistance: A two-staged structural equation modeling-artificial neural network approach
2019
Enemies of cloud services usage: inertia and switching costs
2015
Fitness Apps's purchase behaviour: Amalgamation of Stimulus-Organism-Behaviour-Consequence framework (S–O–B–C) and the innovation resistance theory (IRT)
2022
Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust
2017 Standout
Factors affecting consumers’ willingness to subscribe to over-the-top (OTT) video streaming services in India
2021 Standout
Addressing Endogeneity in International Marketing Applications of Partial Least Squares Structural Equation Modeling
2018 Standout
Value co-creation in knowledge intensive business services: A dyadic perspective on the joint problem solving process
2011
Hybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully
2011
Making a profit with R&D services — The critical role of relational capital
2012
COVID-19 and e-wallet usage intention: A multigroup analysis between Indonesia and Malaysia
2020 Standout
Consumer resistance to innovation—a behavioral reasoning perspective
2014
Perspective: A Review of Marketing Research on Product Design with Directions for Future Research
2015
Can after sale service generate brand equity?
2012
How attachment influences users’ willingness to donate to content creators in social media: A socio-technical systems perspective
2016
An innovation resistance theory perspective on mobile payment solutions
2020
Service Research Priorities in a Rapidly Changing Context
2015 Standout
Service‐driven manufacturing
2012
Charity donation: intentions and behaviour
2015 Standout
Examining the influence of service additions on manufacturing firms' bankruptcy likelihood
2016
Consumer adoption versus rejection decisions in seemingly similar service innovations: The case of the Internet and mobile banking
2016
The impact of digital transformation on European countries: insights from a comparative analysis
2021 Standout
Revenue and Profit Implications of Industrial Service Strategies
2013
Hybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully
2011
Separate or Integrate? Assessing the Impact of Separation Between Product and Service Business on Service Performance in Product Manufacturing Firms
2012
Over-the-top (OTT) retailing in the post pandemic world. Unveiling consumer drivers and barriers using a qualitative study
2023 Standout
Works of Michaël Antioco being referenced
Information kiosks: the case of the Belgian retail sector
2005
Do different marketing practices require different leadership styles? An exploratory study
2008
High‐tech, innovative products: identifying and meeting business customers' value needs
2009
Reducing Ongoing Product Design Decision‐Making Bias*
2008
Organizational antecedents to and consequences of service business orientations in manufacturing companies
2008
Integrating service and design: the influences of organizational and communication factors on relative product and service characteristics
2008
Consumer adoption of technological innovations
2010